Regulatory Product Compliance, Manager

MR DIY Malaysia; Seri Kembangan; On-site; MYR 120,000 - 180,000; Full time

Job summary

MR D.I.Y. Malaysia is hiring a senior Regulatory Compliance professional to lead regulatory affairs across multiple product categories, ensuring GDPMD and MDA compliance and coordinating with external authorities.

The role requires strong leadership, audits, and cross-functional collaboration with Trade, Quality, and Supply Chain teams. You will manage licenses, submissions, and regulatory filings, while guiding junior staff and driving KPIs to minimize compliance risk in a fast-paced retail

Qualifications

• Bachelor’s degree in Biomedical Sciences, Biomedical Engineering, Life Sciences, Engineering, or related discipline.
• Minimum 5 years of experience in product compliance, regulatory affairs, or related roles.
• Strong working knowledge of Malaysia’s regulatory framework across multiple product categories.
• Strong leadership, stakeholder management, and problem-solving skills with high attention to detail.
• Familiarity with ISO, quality management systems, and compliance-driven environments.
• Language proficiency: English (Proficient), Bahasa Malaysia (Fluent); Mandarin advantageous.

Responsibilities

• Establish, maintain, and update regulatory and technical compliance across multiple product categories.
• Lead regulatory assessments and approvals for new onboarding and maintenance.
• Oversee GDPMD certification and compliance with MDA requirements.
• Manage licenses and approvals, liaising with external consultants and authorities (SIRIM, MCMC, NPRA, F&B labeling).
• Monitor regulatory developments and advise management accordingly.
• Coordinate with China counterparts on JV project, ensuring progress and timely results.
• Prepare, review, endorse, and submit compliance documents and licenses.

Skills

Leadership

Stakeholder management

Problem-solving

Attention to detail

ISO familiarity

Regulatory affairs

Multilingual communication

Education

Bachelor’s degree in Biomedical Sciences / Biomedical Engineering / Life Sciences / Engineering

Job description

Key Responsibilities

• Establish, maintain, and continuously update regulatory and technical compliance requirements across multiple product categories, including Household Products, Electrical Appliances, Medical Devices, Cosmetics, Wireless Devices, Toys, Food & Beverage, and Packaging & Labelling.
• Lead regulatory assessments and approval processes for new product onboarding and existing product maintenance.
• Oversee and maintain GDPMD certification, ensuring continuous audit readiness and compliance with Medical Device Authority (MDA) requirements.
• Manage and coordinate licenses, and approvals, including liaison with external consultants and regulatory authorities (Electrical SIRIM, MCMC certifications, NPRA Notification, F&B label reviews)
• Monitor regulatory developments and assess business impact, providing timely advisory to management and stakeholders.
• Oversees Joint-Venture Project requiring regular communication with China Customers, providing inputs and insights and ensure progress is monitored and results are delivered.

Key Responsibilities

Regulatory Compliance & Product Governance

• Establish, maintain, and continuously update regulatory and technical compliance requirements across multiple product categories, including Household Products, Electrical Appliances, Medical Devices, Cosmetics, Wireless Devices, Toys, Food & Beverage, and Packaging & Labelling.
• Lead regulatory assessments and approval processes for new product onboarding and existing product maintenance.
• Oversee and maintain GDPMD certification, ensuring continuous audit readiness and compliance with Medical Device Authority (MDA) requirements.
• Manage and coordinate licenses, and approvals, including liaison with external consultants and regulatory authorities (Electrical SIRIM, MCMC certifications, NPRA Notification, F&B label reviews)
• Monitor regulatory developments and assess business impact, providing timely advisory to management and stakeholders.
• Oversees Joint-Venture Project requiring regular communication with China Customers, providing inputs and insights and ensure progress is monitored and results are delivered.

Documentation, Certification & Regulatory Filing

• Ensure accurate preparation, review, endorsement, and submission of compliance documentation, certificates, permits, and licenses.
• Maintain a centralized compliance tracking system for product approvals, renewals, and regulatory validity.
• Ensure proper record-keeping and documentation integrity to support audits, inspections, and internal governance.
• Oversee regulatory submissions and correspondence with authorities where required.

Stakeholder Management & Operational Support

• Partner closely with Trade, Purchasers, Quality, Supply Chain teams to resolve compliance issues.
• Represent Product Compliance in internal project discussions, highlighting regulatory risks, mitigation plans, and required actions.
• Track, analyze, and report compliance KPIs to drive continuous improvement and risk management.
• Support and guide junior team members in regulatory interpretation and compliance execution.
• Perform additional duties as assigned by management in line with business needs.

Requirements

• Bachelor’s Degree in Biomedical Sciences, Biomedical Engineering, Life Sciences, Engineering, or a related discipline.
• Minimum 5 years of experience in product compliance, regulatory affairs, or related roles (experience in retail, FMCG, or multi-category environments is an advantage).
• Strong working knowledge of Malaysia’s regulatory framework across multiple product categories.
• Strong leadership, stakeholder management, and problem-solving skills with high attention to detail.
• Coach and manage team members to deliver high morale and performance to drive company growth.
• Experience managing regulatory audits, inspections, and authority engagements.
• Familiarity with ISO, quality management systems, and compliance-driven environments.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Language proficiency:
  • English – Proficient
  • Bahasa Malaysia – Fluent
  • Mandarin – Advantageous
• Preferred Expertise (Highly Advantageous):
  • SIRIM Electrical & Safety Certification
  • MCMC Wireless / Communication Device Compliance
  • Food & Beverage Regulations
  • Cosmetics Regulations (NPRA)
  • Medical Devices Regulatory Compliance & GDPMD Certification

MR D.I.Y. is a home-grown enterprise with over 1,300 stores across Malaysia and Brunei. The home improvement retailer has dedicated to make a positive difference in the lives of its valued customers by offering convenience at all its stores nationwide and online at mrdiy.com.my All MR. D.I.Y. stores are managed directly and the retailer often works in collaboration with owners of shopfront properties or owners of malls. MR. D.I.Y. stores offer a wide selection of SKUs across five major categories, namely hardware; household and furnishing; electrical; stationery and sports equipment products; and others (comprising toys, car accessories, jewellery, cosmetics, food and beverage items, as well as health and personal care). The Company strives to put its customers first by operating an innovative business that is flexible when it comes to providing a wide variety of products, good quality and value-for-money, holding true to the Company’s motto of “Always Low Prices”.