Regional Technical Field Service Leader (ROA)

Nordson Corporation

Penang

On-site

MYR 250,000 - 420,000

Full time

13 days ago

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Job summary

Nordson Corporation seeks a Regional Technical Field Service Manager for Rest of Asia (ROA) to lead field service operations in Korea, Japan, and Southeast Asia. You will report to the Regional Director and manage country field service leaders, driving service excellence, talent development, and alignment with global factory support.

The role requires 10+ years in regional field service management, strong leadership, and travel readiness to Asia-Pacific regions.

Qualifications

Bachelor’s degree in Engineering or Science.
10+ years of technical field service management experience.
Strong track record of managing cross-border teams across Asia.
Excellent leadership and communication skills.
Willingness to travel regionally across Korea, Japan, and SEA.

Responsibilities

Lead and mentor Country Field Service Leaders across Korea, Japan, and Southeast Asia.
Develop and implement regional field service strategies aligned with business growth and customer satisfaction.
Partner with Country Managers to oversee field service execution and local needs.
Act as liaison between ROA field operations and global engineering teams to resolve complex technical issues.
Build technical capabilities, streamline SOPs, and develop regional field service talent.