Regional Field Service Leader, Asia Tech & Strategy

Nordson Industrial Coating Systems; Bayan Lepas; On-site; MYR 250,000 - 420,000; Full time

Job summary

Nordson Industrial Coating Systems is seeking a Regional Technical Field Service Manager for Rest of Asia, based in Malaysia or other ROA locations. The role leads field service across Korea, Japan, and Southeast Asia, reports to the Regional Director ROA, and drives service excellence, talent development, and alignment with global engineering.

You will mentor Country Field Service Leaders, shape regional strategies, and ensure seamless collaboration with country operations and global HQ.

Qualifications

• Bachelor’s degree in Engineering or Science
• 10+ years of technical field service management experience in high-tech, capital equipment, or electronics/semiconductor sectors
• Strong track record of managing cross-border teams across Asia (Korea, Japan, SEA)
• Excellent leadership, team-building, and communication skills
• Proven ability to collaborate with cross-functional stakeholders and global headquarters
• Willingness to travel regionally across Korea, Japan, and Southeast Asia

Responsibilities

• Directly manage and mentor Country Field Service Leaders across Korea, Japan, and Southeast Asia.
• Develop and implement regional field service strategies aligned with business growth and customer satisfaction.
• Oversee field service execution with Country Managers and address local needs.
• Act as liaison between ROA field operations and factory/global engineering teams.
• Build technical capabilities, streamline SOPs, and develop regional field service talent.

Skills

Leadership

Cross-border teams

Strategic direction

Travel readiness

Education

Bachelor’s degree in Engineering or Science

Job description

Nordson Industrial Coating Systems is seeking a Regional Technical Field Service Manager for Rest of Asia, based in Malaysia or other ROA locations. The role leads field service across Korea, Japan, and Southeast Asia, reports to the Regional Director ROA, and drives service excellence, talent development, and alignment with global engineering.

You will mentor Country Field Service Leaders, shape regional strategies, and ensure seamless collaboration with country operations and global HQ.