Regional Technical Field Service Leader, ROA

Nordson Industrial Coating Systems; George Town; On-site; MYR 200,000 - 320,000; Full time

Job summary

Nordson seeks a Regional Technical Field Service Manager for Rest of Asia (ROA) based in Malaysia or other ROA countries. You will lead field service teams across Korea, Japan, and Southeast Asia, aligning regional operations with global engineering and factory support.

The role requires mentoring country field service leaders, developing regional service strategies, and ensuring high customer satisfaction while traveling regionally to support customers and deployments.

Qualifications

• Bachelor’s degree in Engineering or Science.
• 10+ years of technical field service management experience.
• Experience leading cross-border teams across Asia (Korea, Japan, SEA).
• Willingness to travel regionally.

Responsibilities

• Lead and empower country field service leaders across ROA.
• Develop and implement regional field service strategies.
• Oversee field service execution with country managers.
• Bridge ROA field operations with global engineering and support teams.
• Build technical capabilities and streamline regional procedures.

Skills

Leadership

Cross-border collaboration

Strategic thinking

Communication skills

Travel readiness

Education

Bachelor’s degree in Engineering or Science

Job description

Nordson seeks a Regional Technical Field Service Manager for Rest of Asia (ROA) based in Malaysia or other ROA countries. You will lead field service teams across Korea, Japan, and Southeast Asia, aligning regional operations with global engineering and factory support.

The role requires mentoring country field service leaders, developing regional service strategies, and ensuring high customer satisfaction while traveling regionally to support customers and deployments.