Regional Supply Chain Performance Lead

Novartis Malaysia; Selangor; On-site; MYR 90,000 - 120,000; Full time

Job summary

Novartis in Malaysia seeks a Regional Supply Chain Coordinator to bolster the APMA region's supply chain operations. You will work with country teams and global stakeholders to ensure accurate reporting, strengthen regional processes, and support cost discipline across Customer Service, Inventory, Write-Offs, and forecasting metrics.

Key responsibilities include KPI dashboard preparation, tracking PCE/FTE against targets, and coordinating planning parameters with country teams.

Qualifications

• University degree in Business Administration, Operations, Supply Chain Management, or related field.
• Fluent written and spoken English for cross-border communication.
• Minimum 3 years in demand and supply planning or broader supply chain operations.
• Strong end-to-end supply chain understanding and risk mitigation capability.
• Proven data analytics and reporting skills with KPI dashboard experience.

Responsibilities

• Support delivery of regional supply chain KPI targets (CSL, forecast accuracy, bias, inventory, write-offs, PCE, FTE).
• Prepare and refresh monthly regional KPI dashboards with analyses and actions for APMA country teams.
• Track monthly PCE and FTE vs targets; assist budget reviews and regional cost validation.
• Consolidate results to report monthly CS level and present to global reviews.
• Refresh regional supply risk files and drive bottleneck discussions to mitigate backorder risks.
• Collaborate with country teams, sites, ESO, customer service and planning teams on supply issues.
• Support lifecycle events (launches, site transfers, pruning) with global platforms.
• Coordinate planning parameters (MOQ, lead time, safety stock, shelf-life) with country validation.
• Assist onboarding of new hires with applications access and regional processes.
• Contribute to continuous improvement of supply chain processes and reporting quality.

Skills

Data analytics

KPI reporting

Stakeholder management

English fluency

Attention to detail

Education

Business Administration or related field

Operations/Supply Chain degree

Job description

Novartis in Malaysia seeks a Regional Supply Chain Coordinator to bolster the APMA region's supply chain operations. You will work with country teams and global stakeholders to ensure accurate reporting, strengthen regional processes, and support cost discipline across Customer Service, Inventory, Write-Offs, and forecasting metrics.

Key responsibilities include KPI dashboard preparation, tracking PCE/FTE against targets, and coordinating planning parameters with country teams.