Regional Programme Lead

rhi; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

rhi is seeking a Regional Programme Lead to join our client’s team on a 12-month contract based in Kuala Lumpur, Malaysia. The role focuses on setting up and running global procurement programmes, including travel and contingent labour, in collaboration with MSPs and stakeholders to deliver a positive user experience.

The ideal candidate has extensive experience in travel, meetings and events, and contingent labour programmes, with strong stakeholder management and communication skills.

Qualifications

• An undergraduate degree (ideally in procurement or business) or equivalent experience.
• Minimum 6 years experience in a global contingent labour or travel programme management role.
• Experience with travel, meetings & events and contingent labour programmes.
• Familiar with contingent labour vendor management systems (VMS) such as Fieldglass or Beeline.

Responsibilities

• Manage day to day operations of the global programmes in the responsible region, including direct oversight of the managed service providers (MSP) to drive a good user experience.
• Act as SME to work with MSP to expand/enhance global programmes to new country and business unit.
• Identify opportunities to improve operations and processes through strategic performance reviews and develop plan to prioritise improvement and innovative initiatives.
• Support delivery of business and functional strategies through advising, educating and influencing on a wide range of programme deliverables.
• Provide proactive support to end users through providing quick resolution to end to end programme queries encompassing processes, strategies, systems and the organization.
• Develop and deploy programme management training and awareness sessions supporting existing needs and new initiatives.
• Build strong internal stakeholder relationships through supporting cross functional teams that address and resolve complex issues.

Skills

Stakeholder management

Programme management

Change management

Communication

Cross-cultural collaboration

Education

Undergraduate degree in procurement or business

Tools

Fieldglass

Beeline

Job description

rhi is recruiting for a Regional Programme Lead to join our clients team on a 12-month contract based in KL, Malaysia.

• Hybrid working arrangement (60/40)
• Working hours flexible (9.00am - 6.00pm)

This Regional Programme Lead reports to the Global Programme Manager. This team is responsible for setting up and running the global procurement programmes including the Global Travel Programme, Global Contingent Labour Programme, Global Corporate Card Programme in collaboration with the Managed Service Providers, Procurement Category Managers and stakeholders to deliver a positive user experience through effective programme management, user support & training, communication and the successful implementation of key supply contracts.

The global programme team works across all functions, segments and geographies providing a unique ability to impact the business globally through driving change and building strong, trusting relationships with internal business stakeholders.

The post holder will have previous knowledge and experience of managing travel, meetings & events and contingent labour programmes including strong stakeholder management and communication skills, effective supplier management together with a track record for taking ownership of identified opportunities/ challenges.

Key Accountabilities:

• Manage day to day operations of the global programmes in the responsible region, including direct oversight of the managed service providers (MSP) to drive a good user experience.
• Act as SME to work with MSP to expand/enhance global programmes to new country and business unit.
• Identify opportunities to improve operations and processes through strategic performance reviews and develop plan to prioritise improvement and innovative initiatives.
• Support delivery of business and functional strategies through advising, educating and influencing on a wide range of programme deliverables.
• Provide proactive support to end users through providing quick resolution to end to end programme queries encompassing processes, strategies, systems and the organization.
• Develop and deploy programme management training and awareness sessions supporting existing needs and new initiatives.
• Build strong internal stakeholder relationships through supporting cross functional teams that address and resolve complex issues.

Team intergration: Helps to create and embraces a culture of collaboration, excellence, and continuous improvement in their team, the business users and relevant procurement teams. Develops their technical skills and helps represent the interests of their region / site / asset across procurement and the broader organization.

Supplier & Stakeholder Management: Uses storytelling to communicate with users and business partners, respectfully challenging to achieve the right outcomes, resolving conflict and focusing on priorities.

Transformation and Change Management: Assists in the delivery of modernization & transformation activities, leading optimization of regional procurement delivery, and creating incremental value, aligned to the broader procurement and business transformation agendas.

About you:

• An undergraduate degree (ideally in procurement or business) or equivalent experience
• Minimum 6 years-experience in a global contingent labour or travel programme management role.

Functional knowledge: Must be adept at developing and maintaining business context including an understanding of strategic direction, priorities, stakeholders, and strategy.

• Strong process knowledge.
• Skilled in designing user-centric process.
• Experience in delivering communication and change management plans and campaigns.
• Experience of working cross culturally and in an international environment
• Engaging and collaborative way of working
• Resilient and experienced in working in multi-faceted environment
• Proven experience in working through crisis situations (i.e. evacuations, locating travellers during an emergency incident, provide clear guidance and communication to employees impacted in an event, recovery to business-as-usual state).
• Familiar with contingent labour vendor management system (VMS) e.g. Fieldglass, Beeline.

About rhi

rhi is a professional services provider with global expertise. Tracing our history back to the 19th century, we have spent the last 50 years as a global leader to the energy industry.

We combine efficient systems and processes with a deep understanding of client challenges and market insight. We work with our clients to deliver information and resources that will support every stage of their operations. We deliver value to our employees, our clients and the countries that we work in.

rhi-group.com

Diversity Statement

We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.