Regional Director of Growth & Client Experience

Affin Bank Berhad; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Affin Bank Berhad invites motivated professionals to join its team in Kuala Lumpur. The role focuses on driving new loans in line with the Regional Annual Credit Plan and reviewing portfolio performance to maintain loan quality.

You will advise the Portfolio team on implementing the lending strategy and ensure timely credit processing. The position covers client relationship management, ensuring service standards, and supporting inter-department collaboration.

Responsibilities

• New loans according to targets specified under the Regional’s Annual Credit Plan.
• Review and track performance of business center.
• Provide expertise and advice to Portfolio team members, in implementing the Bank’s lending strategy.
• Ensure promptness of credit processing and reviews for accounts under the portfolio.
• Monitoring and review activities to ensure loan assets are in line with the Bank’s desired quality.
• Manage processes to ensure compliance to prescribed level of service standards, and guidelines.
• Conduct regular visits and meetings with top-end BC customers to enhance banker-customer relationship and service quality.
• Support to implement customer retention as exit strategies.
• Provide support and assistance on inter-departments within the Bank with matters relating to BC business portfolio.
• Ensure up-to-date status reports on loan portfolio, income and other MIS reports.
• Ensure compliance of AMLA and credit risk compliance issues.

Job description

Affin Bank Berhad invites motivated professionals to join its team in Kuala Lumpur. The role focuses on driving new loans in line with the Regional Annual Credit Plan and reviewing portfolio performance to maintain loan quality.

You will advise the Portfolio team on implementing the lending strategy and ensure timely credit processing. The position covers client relationship management, ensuring service standards, and supporting inter-department collaboration.