Regional Application Manager

IAS ANALYSIS; Malaysia; On-site; MYR 120,000 - 240,000; Full time

Job summary

IAS ANALYSIS seeks an experienced leader to head regional NIR applications across Asia. You will guide the regional team, deliver calibration and modelling solutions, and work with customers to design practical technical strategies.

The role requires strong NIR expertise, 5+ years in related roles, and the ability to travel up to 50% across SEA. Join a collaborative team focused on high‑quality technical support and continuous product improvement.

Qualifications

• Minimum 5 years of experience in field applications, application engineering, technical support or related technical role.
• Experience with NIR applications, calibration/modelling, chemometrics or related analytical applications is highly preferred.
• Experience in industries such as analytical instruments, agriculture, grain, feed or food is preferred.
• Experience leading or managing an application/technical team and developing team capabilities is desirable.

Responsibilities

• Develop and implement regional application support and NIR modelling plans across Asia.
• Lead and support the regional application team, providing technical guidance, coaching, and training.
• Provide technical expertise in NIR applications, calibration/modelling, validation, and troubleshooting.
• Work with customers, application engineers, channel partners, and internal teams to understand requirements and provide technical solutions.
• Conduct product demonstrations, technical presentations, customer training, workshops, and application assessments.
• Support NIR data collection, model development, optimisation, validation, and implementation at customer sites.
• Perform site visits and fieldwork to support installations, technical assessments, troubleshooting, and projects.
• Coordinate with HQ, R&D, and other technical teams to resolve application issues and support product improvement.
• Ensure application projects are planned, monitored, documented and completed according to technical requirements and timelines.
• Provide timely application and after-sales technical support to ensure customer satisfaction.
• Maintain technical reports, application documentation, customer records, and regular updates to management.
• Build and maintain strong technical relationships with customers and partners across the region.

Skills

NIR spectroscopy

Chemometrics

Analytical instrumentation

Team Leadership

Cross-cultural communication

English fluency

Travel up to 50%

Education

Bachelor's degree or higher in Chemistry/related discipline

Job description

• Develop and implement regional application support and NIR modelling plans across Asia.
• Lead and support the regional application team, providing technical guidance, coaching, and training.
• Provide technical expertise in NIR applications, calibration/modelling, validation, and troubleshooting.
• Work closely with customers, application engineers, channel partners, and internal teams to understand application requirements and provide suitable technical solutions.
• Conduct product demonstrations, technical presentations, customer training, workshops, and application assessments.
• Support NIR data collection, model development, optimisation, validation, and implementation at customer sites.
• Perform site visits and fieldwork to support installations, technical assessments, troubleshooting, and application projects.
• Coordinate with HQ, R&D, and other technical teams to resolve application issues and support continuous product improvement.
• Ensure application projects are properly planned, monitored, documented, and completed according to technical requirements and timelines.
• Provide timely application and after-sales technical support to ensure customer satisfaction.
• Maintain technical reports, application documentation, customer records, and regular updates to management.
• Build and maintain strong technical working relationships with customers and business partners across the region.

Job Requirements

• Bachelor's degree or higher in Chemistry, Chemical Engineering, Biology, Food Science, Agriculture, Engineering, or a related discipline.
• Minimum 5 years of experience in field applications, application engineering, technical support, analytical instrumentation, or a related technical role.
• Knowledge of conventional chemical analysis methods, with experience in Near-Infrared (NIR) spectroscopy, calibration/modelling, chemometrics, or related analytical applications highly preferred.
• Experience in the analytical instrument, agriculture, grain, feed, food, or related industries is preferred.
• Experience in leading or managing an application/technical team, with the ability to provide technical direction and develop team capabilities.
• Strong analytical, problem-solving, communication, and customer-support skills, with the ability to work effectively across different cultures and countries.
• Fluent in English and willing to travel up to 50% across SEA.