Quality, Risk & Sustainability Lead – Outsourced Services

KPJ Healthcare Berhad

Kuala Lumpur

On-site

MYR 120,000 - 180,000

Full time

2 days ago

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Job summary

KPJ Healthcare Berhad in Malaysia seeks a Deputy Manager, Quality, Risk, Sustainability & Outsource to lead the Quality Management System (QMS) and risk governance across outsourced services. The role drives ISO 9001 and ISO 13485 compliance, audits, CAPA, and continuous improvement to ensure service levels, quality standards and regulatory obligations are met.

The role also strengthens governance, sustainability performance, and customer satisfaction by coordinating risk assessments, business

Qualifications

Relevant experience in Quality Management Systems, Healthcare Management, compliance, sterilization or other regulated industries.
Practical experience in ISO 9001 and ISO 13485 implementation and maintenance
Knowledge of risk management, FMEA, CAPA and internal auditing.
Experience in vendor/service provider management.
Good analytical, communication and problem-solving skills.

Responsibilities

Lead and maintain ISO 9001 and ISO 13485 QMS.
Coordinate internal, external and customer audits and CAPA closures.
Monitor quality objectives, KPIs and process performance.
Oversee outsourced logistics and housekeeping service management.
Drive continuous improvement and maintain risk registers and business continuity plans.
Prepare management reviews and quality performance reports.