Head, Group Quality, Risk & Sustainability

Head, Group Quality, Risk & Sustainability; Petaling Jaya; On-site; MYR 300,000 - 540,000; Full time

Job summary

Our client, a well known private Healthcare organisation based in Selangor, seeks a Head, Group Quality, Risk & Sustainability to drive quality, risk and ESG strategy at group level.

The role requires leading the design and implementation of a QMS, enterprise risk management, and sustainability initiatives across the organisation, with emphasis on regulatory compliance and continuous improvement.

Qualifications

• Bachelor’s or Master’s degree in Business, Quality Management, Environmental Science, Risk Management, or a related field.
• Minimum of 12 years of experience in quality management, risk assessment, and sustainability leadership roles.
• Certification in relevant quality, risk, or sustainability standards (e.g., ISO 9001, ISO 14001, ISO 31000) is an advantage.

Responsibilities

• Develop and implement a group-wide Quality Management System (QMS) aligned with industry standards and regulatory requirements.
• Establish quality control and assurance frameworks to enhance product/service excellence.
• Conduct regular audits, assessments, and reviews to ensure compliance and drive continuous improvement.
• Lead training and awareness initiatives to foster a quality-driven culture.

Skills

Quality management

Risk assessment

Sustainability leadership

Stakeholder engagement

Education

Bachelor’s or Master’s degree in Business/Quality Management/Risk/Sustainability

Job description

Our client is a well known private Healthcare organisation, currently looking for a Head, Group Quality, Risk & Sustainability to be based in Selangor.

Job Summary

Quality Management:

• Develop and implement a group-wide Quality Management System (QMS) aligned with industry standards and regulatory requirements.
• Establish quality control and assurance frameworks to enhance product/service excellence.
• Conduct regular audits, assessments, and reviews to ensure compliance and drive continuous improvement.
• Lead training and awareness initiatives to foster a quality-driven culture.

Risk Management:

• Develop and oversee enterprise risk management (ERM) strategies to identify, assess, and mitigate potential business risks.
• Ensure the integration of risk management practices into operational and strategic decision-making processes.
• Establish risk reporting mechanisms and work with leadership to address critical issues.
• Monitor emerging risks and regulatory changes to proactively adapt risk management frameworks.

Sustainability & ESG Initiatives:

• Develop and implement sustainability strategies aligned with corporate goals and ESG (Environmental, Social, and Governance) principles.
• Drive initiatives to enhance environmental performance, reduce carbon footprint, and promote responsible resource use.
• Lead corporate social responsibility (CSR) programs and stakeholder engagement initiatives.
• Ensure compliance with sustainability reporting standards and global best practices.

Requirements

• Bachelor’sor Master’s degree in Business, Quality Management, Environmental Science,Risk Management, or a related field.
• Minimum of 12 years of experience in quality management, risk assessment, andsustainability leadership roles.
• Certificationin relevant quality, risk, or sustainability standards (e.g., ISO 9001,ISO 14001, ISO 31000) is an advantage.
• Experienceworking in a multinational or group-level organization is preferred.
• Knowledge ofMSQH Accreditation and Hospital Quality System.
• Able to interactwith clinical staff and non-clinical staff with regards to quality andaccreditation.
• Excellentinter-personal communication skills, both written and oral.