Quality Engineer / Senior / Manager

ZKTEL TECHNOLOGY (M) SDN. BHD.; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Job summary

ZKTEL TECHNOLOGY (M) SDN. BHD. 在马来西亚新山区域招聘制程质量管理相关职位，负责制定检验与质量管控标准，参与首检、巡检及抽检。通过对制程数据的监控与分析，推动根源分析、纠正预防措施及持续改进，以提升良率与过程稳定性。

职位需具备质量工具的实际应用经验，能够培训并评估QC人员，参与研发阶段的质量风险评估与总结报告，英语读写能力优先。

Qualifications

• 熟悉ISO质量管理体系，具备电子制造行业经验优先。
• 具备质量改进方法论的实际应用经验。
• 具备独立推动制程改进的能力与团队协作精神。
• 具备英语读写能力者优先。
• 熟练使用Minitab及Excel进行统计分析与过程能力分析。

Responsibilities

• 制定制程检验与质量管控标准，参与首验、巡检、抽检的计划设置。
• 现场核实制程质量异常，组织根源分析并推动纠正与预防措施。
• 收集并分析制程数据，编制质量日报/周报/月报并汇报相关部门。
• 对在线QC人员进行培训与考核，提升检验队伍能力。
• 参与研发阶段评审，输出质量风险评估与改进建议。
• 推动跨部门持续改进，提升制程良率与效率。

Skills

质量管理

数据分析

统计工具

问题解决

跨部门协调

Education

电子/通信/机械或质量管理相关专业大专及以上

Tools

Minitab

Excel

QC七大手法

4M1E

5WHY

8D

DOE

Job description

制定制程检验程序，确定首检、巡检、抽检的检验标准及抽样计划，确保制程管控有效；
Establish process inspection procedures and define first article, in-process, and sampling inspection standards and plans to ensure effective process control.

根据产品特性及客户要求，参与制定关键工序的质量控制点及控制方法。
Participate in establishing quality control points and control methods for critical processes according to product characteristics and customer requirements.

Process Abnormality Handling / 制程异常处理

负责制程质量异常的现场确认、初步分析及应急处理，组织相关部门进行根源分析（5WHY/8D），推动责任单位制定纠正预防措施；
Responsible for on-site verification, preliminary analysis, and immediate handling of process quality issues. Coordinate root cause analysis (5WHY/8D) and drive corrective and preventive actions.

跟踪验证异常改善措施的有效性，确保问题闭环，防止重复发生；
Follow up and verify the effectiveness of improvement actions to ensure proper closure and prevent recurrence.

汇总制程异常案例，形成经验教训库，推动制程防错。
Compile process quality issue cases, establish lessons-learned databases, and promote mistake-proofing activities.

Data Monitoring & Analysis / 数据监控与分析

收集制程检验数据（首检、巡检、抽检等），编制质量日报、周报、月报，定期向相关部门通报质量状况；
Collect process inspection data (FAI, in-process inspection, sampling inspection, etc.), prepare quality reports, and communicate quality performance to relevant departments.

运用统计工具（如Minitab）监控制程稳定性（控制图）及过程能力（Cpk/Ppk），识别制程波动及改善机会；
Utilize statistical tools such as Minitab to monitor process stability and process capability (Cpk/Ppk), identify variations, and drive improvement opportunities.

对制程不良品组织专题分析，运用QC手法、4M1E等工具查找根本原因，提出改进建议并跟进落实。
Conduct analysis of process defects using QC tools and 4M1E methodology, identify root causes, propose improvement actions, and follow up on implementation.

Training & Assessment / 人员培训与考核

负责对在线QC人员的检验技能、质量标准、仪器操作等进行培训及考核，提升检验队伍专业能力；
Train and assess QC inspectors on inspection skills, quality standards, and measurement equipment operation to enhance competency.

定期组织检验员对典型不良案例进行复盘学习，统一检验判定标准。
Organize regular reviews of typical defect cases to standardize inspection criteria and judgment standards.

Project Participation / 项目参与

参与研发项目各阶段评审，从制程角度提出质量风险及改进建议，输出质量总结报告；
Participate in project reviews at various development stages, provide quality risk assessments and improvement recommendations from a process perspective, and prepare quality summary reports.

参与小批量试产及物料验证，评估制程适应性及质量风险，输出质量验证结论。
Participate in pilot production and material validation activities, evaluate process suitability and quality risks, and provide validation conclusions.

Continuous Improvement / 持续改进

根据制程数据及异常分析，识别持续改进项目，推动跨部门改善活动，提升制程良率及效率；
Identify continuous improvement projects based on process data and quality issue analysis, drive cross-functional improvement initiatives and improve yield and efficiency.

完成上级领导交办的其他临时性任务。
Perform other ad-hoc duties assigned by management.

Job Requirements / 任职要求

欢迎相关专业应届毕业生申请，公司将提供培训与发展机会。

• Diploma or Bachelor's Degree in Electronics, Telecommunications, Mechanical Engineering, Quality Management, or related fields.
  大专及以上学历，电子、通信、机械或质量管理相关专业。
• Familiar with ISO 9001 Quality Management System. Knowledge of optical communication, optical modules, or related industries will be an added advantage.
  熟悉ISO9001质量管理体系，了解光通信、光模块或相关行业产品知识者优先。
• Minimum 2 years of experience in process quality management within the electronics manufacturing industry.
  具有2年以上电子制造行业制程品质管理相关工作经验。
• Experience in optical communication, optical modules, or optical devices industry is preferred.
  具有光通信、光模块或光器件行业经验者优先。
• Proficient in QC 7 Tools, 4M1E, 5WHY, 8D, and other quality improvement methodologies.
  熟练运用QC七大手法、4M1E、5WHY、8D等品质管理工具。
• Strong analytical and problem-solving skills, with the ability to independently drive process quality improvement activities.
  具备较强的数据分析及问题解决能力，能够独立推动制程品质改善工作。
• Proficient in Minitab and Microsoft Excel for statistical analysis and process capability studies.
  熟练使用Minitab及Excel进行统计分析和制程能力分析。
• Knowledge of DOE (Design of Experiments) is preferred.
  具备DOE（实验设计）知识者优先。
• Good communication and cross-functional coordination skills.
  具备良好的沟通协调及跨部门合作能力。
• Proficient in Microsoft Office applications.
  熟练使用Microsoft Office办公软件。
• Ability to communicate in English, both written and spoken, will be an added advantage.
  具备英语读写及沟通能力者优先。