Supplier Quality Engineer

Ams Osram; Bayan Lepas; On-site; MYR 60,000 - 90,000; Full time

Job summary

ams OSRAM Opto Semiconductors in Penang, Bayan Lepas is seeking a quality-focused professional to manage supplier quality, drive 8D problem solving, and uphold IQC standards. You will guide inspectors and collaborate with suppliers, engineers, and cross-functional teams to ensure robust material quality.

The role requires a Bachelor/Master in Science or Engineering and at least 3 years in manufacturing QM, with proficiency in Minitab, SAP, and Power BI being advantageous.

Qualifications

• Bachelor or Master Degree in Science discipline (Physics/ Chemistry/ Materials Science) or Engineering/Electronics & Electrical Engineering/Chemical Engineering.
• Minimum 3 years in manufacturing; QM experience a plus.
• Able to lead inspectors/technicians/engineers.
• Strong interpersonal and cross-functional communication.

Responsibilities

• Attend to internal/external material-related complaints to stop bleeding quickly.
• Monitor incoming material performance from receipt to production and field.
• Apply 8D problem solving with suppliers to prevent recurrence.
• Qualify supplier changes and perform risk assessment before changes.
• Ensure IQC processes, documentation, and audits are up to date.

Skills

Quality mindset

Leadership

Interpersonal skills

English & Mandarin

Materials knowledge

Drawing interpretation

Quality tools (FMEA, MSA, SPC)

Travel flexibility

Education

Bachelor/Master in Science/Engineering

Tools

Minitab

SAP

Power BI

Job description

The ams OSRAM Opto Semiconductors business offers high-performance opto semiconductor components and in-depth support for state-of-the- state solutions based on innovative semiconductor light sources. The Business Unit can look back on almost fifty years of production and development expertise.

• To attend to internal and external customer complaint regarding any material related issues timely and proactively with the end in mind of stopping the bleed.
• To monitor incoming material performance from the point of goods receipt to production till customer / field application and demand all deviations with effective 8D.
• To master the knowledge of supplier 8D guidelines and constantly apply it to drive and educate suppliers on the problem solving to meet ams OSRAM expectations & thereafter track effectiveness of actions taken to ensure no repeated issues.
• To qualify changes at supplier. To dive deeper with suppliers for proper and adequate risk assessment to ensure risks are known and calculate prior to proceed to quality changes at supplier with SPCN & PPCM.
• To ensure IQC operation is efficient and effective; this includes maintenance of the IQC documentation such as control plan, process specs, failure catalogue and work instructions are relevant and up to date; besides that, exchange information regularly with IQC personnel to ensure effective IQC detection on deviated materials.
• To upkeep and ensure all documentation / data of the incoming materials inspection report and production feedback are up to date readily auditable and to prepare for external audit.
• To monitor commodity performance and supplier data & liase with supplier on potential quality deviation.
• Work proactively and independently to drive supplier on improvement activities and material deviation to fulfill the quality expectation. Trigger escalation when it is needed till closure of the topic.

• Bachelor or Master Degree in Science discipline, Physics / Chemistry / Materials Science or Engineering / Electronics & Electrical Engineering / Chemical Engineering.
• Minimum 3 years of working experience in manufacturing line; experience in QM is added advantage.
• Ability to lead and guide inspectors / technicians / Assistant & Associate Engineers.
• Possesses good interpersonal and communication skills to interact with external suppliers.
• Technical knowledge in materials; Interpretation of technical drawing; Audit skill & basic quality tools such as FMEA, MSA, SPC.
• Good computer skills such as Microsoft office; knowledge in Minitab & SAP, PowerBI is added advantage.
• Ability to communicate with various parties including overseas suppliers; sensitive to cultural differences.
• High flexibility; able to travel; effective communication; compliance to company policy; highly committed & accountable with minimum or no supervision required; analytical, proactive and self motivated.
• Good verbal & written English and Mandarin.