Supplier Quality Engineer

Ams Osram; Malaysia; On-site; MYR 90,000 - 120,000; Full time

Job summary

ams OSRAM Opto Semiconductors is seeking a Quality Engineer in Malaysia with a minimum of 3 years in a manufacturing QM role. You will manage supplier quality, 8D problem solving, and change qualification with risk assessments.

The role requires strong communication with suppliers, data analysis using Minitab/SAP/PowerBI, and willingness to travel as needed. Responsibilities include monitoring incoming material performance, maintaining IQC documentation, and driving improvement activities to

Qualifications

• Bachelor/Master degree in Science, Physics, Chemistry, Materials Science, Engineering or related
• Minimum 3 years of experience in a manufacturing environment with QM focus
• Ability to lead and guide inspectors/technicians/engineers
• Strong interpersonal and communication skills to interact with external suppliers
• Technical knowledge in materials; ability to interpret technical drawings; knowledge of audit techniques and basic quality tools (FMEA, MSA, SPC)
• Proficient with Microsoft Office; knowledge in Minitab, SAP, PowerBI is advantageous
• Ability to communicate with overseas suppliers; willing to travel; culturally aware
• Highly motivated, proactive, independent with minimal supervision

Responsibilities

• Attend to internal and external customer complaints about material issues promptly to stop further bleed
• Monitor incoming material performance from receipt to production and customer application; enforce 8D where deviations occur
• Apply supplier 8D knowledge to drive supplier improvements and verify effectiveness
• Qualify supplier changes with proper risk assessment (SPCN & PPCM)
• Ensure IQC operations are efficient; maintain control plans, specs, failure catalog and work instructions
• Keep incoming materials inspection reports and production feedback up to date for audits
• Monitor supplier performance and liaise on quality deviations
• Drive supplier improvement activities and escalate issues to closure

Skills

8D Problem Solving

Quality Management

Root Cause Analysis

Interpersonal Communication

MSA

FMEA

SPC

SAP

PowerBI

Minitab

Education

Bachelor/Master in Science/Engineering

Tools

Minitab

SAP

PowerBI

Job description

The ams OSRAM Opto Semiconductors business offers high-performance opto semiconductor components and in-depth support for state-of-the- state solutions based on innovative semiconductor light sources. The Business Unit can look back on almost fifty years of production and development expertise.

• To attend to internal and external customer complaint regarding any material related issues timely and proactively with the end in mind of stopping the bleed.
• To monitor incoming material performance from the point of goods receipt to production till customer / field application and demand all deviations with effective 8D.
• To master the knowledge of supplier 8D guidelines and constantly apply it to drive and educate suppliers on the problem solving to meet ams OSRAM expectations & thereafter track effectiveness of actions taken to ensure no repeated issues.
• To qualify changes at supplier. To dive deeper with suppliers for proper and adequate risk assessment to ensure risks are known and calculate prior to proceed to quality changes at supplier with SPCN & PPCM.
• To ensure IQC operation is efficient and effective; this includes maintenance of the IQC documentation such as control plan, process specs, failure catalogue and work instructions are relevant and up to date; besides that, exchange information regularly with IQC personnel to ensure effective IQC detection on deviated materials.
• To upkeep and ensure all documentation / data of the incoming materials inspection report and production feedback are up to date readily auditable and to prepare for external audit.
• To monitor commodity performance and supplier data & liase with supplier on potential quality deviation.
• Work proactively and independently to drive supplier on improvement activities and material deviation to fulfill the quality expectation. Trigger escalation when it is needed till closure of the topic.

• Bachelor or Master Degree in Science discipline, Physics / Chemistry / Materials Science or Engineering / Electronics & Electrical Engineering / Chemical Engineering.
• Minimum 3 years of working experience in manufacturing line; experience in QM is added advantage.
• Ability to lead and guide inspectors / technicians / Assistant & Associate Engineers.
• Possesses good interpersonal and communication skills to interact with external suppliers.
• Technical knowledge in materials; Interpretation of technical drawing; Audit skill & basic quality tools such as FMEA, MSA, SPC.
• Good computer skills such as Microsoft office; knowledge in Minitab & SAP, PowerBI is added advantage.
• Ability to communicate with various parties including overseas suppliers; sensitive to cultural differences.
• High flexibility; able to travel; effective communication; compliance to company policy; highly committed & accountable with minimum or no supervision required; analytical, proactive and self motivated.
• Good verbal & written English and Mandarin.