Quality Engineer: Root-Cause & Process Improvement Expert

JAC Recruitment International; Johor; On-site; MYR 78,000 - 100,000; Full time

Job summary

JAC Recruitment International is seeking a QA/QC professional in Johor, Malaysia to ensure product quality aligns with customer specifications and design drawings. You will monitor quality across reception, in-process, and final checks, helping identify and resolve issues through structured problem-solving.

The role involves root-cause analysis, documentation of control plans and PFMEA, and supporting PPAP activities for new products, collaborating with production, engineering, and suppliers to

Qualifications

• Bachelor’s Degree or Diploma in Engineering, Manufacturing, Quality, or related field.
• Preferably with at least 3 years of QA/QC experience in a manufacturing environment.
• Strong analytical and problem-solving skills; knowledge of quality tools (8D, 5 Why, PFMEA, etc.).

Responsibilities

• Ensure products comply with customer specifications, engineering drawings, and quality standards
• Monitor incoming, in-process, and final product quality
• Investigate customer complaints and quality issues; drive corrective and preventive actions
• Perform root cause analysis using 8D, 5 Why, and fishbone diagram
• Prepare and maintain quality documents such as control plans, inspection standards, PFMEA, and records
• Support new product development including PPAP and customer submissions
• Work with production, engineering, and suppliers to resolve quality issues and improve processes

Skills

Analytical skills

Problem-solving

Quality tools

Education

Bachelor’s Degree / Diploma in Engineering, Manufacturing, Quality, or related field

Tools

8D

5 Why

PFMEA

Job description

JAC Recruitment International is seeking a QA/QC professional in Johor, Malaysia to ensure product quality aligns with customer specifications and design drawings. You will monitor quality across reception, in-process, and final checks, helping identify and resolve issues through structured problem-solving.

The role involves root-cause analysis, documentation of control plans and PFMEA, and supporting PPAP activities for new products, collaborating with production, engineering, and suppliers to