Quality Engineer: NPI, Manufacturing & CI Lead

Keysight Technologies Malaysia Sdn. Bhd.; Penang; On-site; MYR 60,000 - 90,000; Full time

Job summary

Keysight Technologies Malaysia Sdn. Bhd. is seeking a Quality Engineer to own and drive quality initiatives across Customer Quality, NPI, Manufacturing, CM, HLA, and CI.

You will partner with R&D, Engineering, and Manufacturing to identify risks early and drive corrective actions with measurable results. Responsibilities include leading investigations, driving quality metrics, and collaborating across functions to prevent defects and improve customer satisfaction.

Qualifications

• Bachelor's Degree in Engineering or equivalent.
• 2–5 years of experience in Quality Engineering, Manufacturing, Operations, or related functions.
• Knowledge of quality methodologies and problem-solving tools.
• Strong analytical, communication, and collaboration skills.
• Experience using quality metrics and data analysis tools.

Responsibilities

• Own customer quality issue management from intake through containment, root cause analysis, corrective action, customer recovery, and closure.
• Lead deep-dive investigations into top customer quality issues with evidence-based root cause.
• Drive customer quality metric reviews and translate insights into proactive improvement actions.
• Partner with R&D, Product Support, Engineering, Manufacturing, and Customer Support to ensure effective communication and long-term prevention.
• Own manufacturing quality performance improvements by identifying defects and process gaps.
• Lead CM/HLA quality reviews with clear improvement commitments.

Skills

Strong analytical skills

Communication and collaboration

Knowledge of quality methodologies

Problem-solving skills

Experience with quality metrics

Education

Bachelor's Degree in Engineering or equivalent

Job description

Keysight Technologies Malaysia Sdn. Bhd. is seeking a Quality Engineer to own and drive quality initiatives across Customer Quality, NPI, Manufacturing, CM, HLA, and CI.

You will partner with R&D, Engineering, and Manufacturing to identify risks early and drive corrective actions with measurable results. Responsibilities include leading investigations, driving quality metrics, and collaborating across functions to prevent defects and improve customer satisfaction.