Quality Engineer II / Quality Engineer I

jabil; George Town; On-site; MYR 50,000 - 90,000; Full time

Job summary

Jabil in Penang, Malaysia, seeks a QA specialist to represent the quality function of technical support across manufacturing. You will develop QA plans, support design and process changes, and ensure documentation alignment.

You will coordinate corrective actions with suppliers and customers, drive continuous improvement, and ensure compliance with ISO, EN4600 and GMP. Strong collaboration with internal teams is essential.

Qualifications

• Bachelor's degree in engineering or a related field; five years of related experience preferred.
• Experience developing QA plans, process routings and maintaining documentation.
• Familiarity with ISO, EN4600 and GMP documentation and related standards.
• Ability to coordinate corrective/preventive actions with suppliers and customers.
• Strong cross-functional collaboration and communication skills.

Responsibilities

• Develop and maintain QA plans and process routings reflecting activities.
• Support quoting activities via involvement in process design and implementation.
• Evaluate inspection processes and provide guidelines for inspection aids.
• Support training programs through development of specialized sessions.
• Review documentation files and manage storage/access systems.
• Coordinate and track corrective/preventive actions for supplier/customer discrepancies.
• Provide trend analysis of defects across customer, supplier, and internal teams.
• Interface with other departments on ISO/EN4600 and GMP documentation requirements.
• Offer technical guidance to quality engineering staff and act as liaison with customers.
• Drive continuous improvement initiatives and tighten corrective/preventive actions.

Skills

QA plans

Process routing

Documentation control

CAPA / corrective actions

ISO EN4600 GMP

Cross-functional collaboration

Education

Bachelor's degree in Engineering or related field

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

SUMMARY

Represent the quality function of technical support, in conjunction with other internal support groups, regarding issues affecting manufacturing.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Develop and maintain QA plans and process routings, which reflect intended/actual activities.
• Provide support for all quoting activities by participation in initial process design, development, and implementation phases.
• Evaluate and support inspection processes via inspection aids and instruction guidelines.
• Support all training programs by development and implementation of specialized training sessions for all applicable functions.
• Conduct periodic review and maintenance of all documentation files; develop appropriate systems for document storage and access.
• Review all supplier or customer discrepancies. Coordinate and track the corrective/preventative action effort.
• Provide trend analysis of defects occurring at the customer, supplier and internally.
• Participate in the vendor survey activities as applicable.
• Drive proactive participation with suppliers and (when possible) aid in their process improvement efforts.
• Interface with all departments as applied to the Policies and Procedures with special regard to ISO, EN4600 and GMP documentation.
• Monitor departmental activities and provide technical and logistical guidance/support for the quality engineering staff as applicable.
• Interface and provide technical support on quality issues with the customer as needed.
• Support and focus corrective action efforts and utilizing the SPC data and corrective action tracking package and create and implement any meetings, procedures, or team-building concepts as necessary as part of the corrective/preventative effort.
• Serve as liaison between Jabil Circuit and suppliers or customers on quality related issues.
• Improve technical support for the quality organization.
• Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
• Comply and follow all procedures within the company security policy.

MINIMUM REQUIREMENTS

Bachelor's degree required and five years related experience; or equivalent combination of education and experience.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e‑mail to [e-mail] with the nature of your request and contact information. Please do not direct any other general employment related questions to this e‑mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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