Quality Engineer: Customer & Process Excellence (ISO 9001)

FERROTEC MANUFACTURING MALAYSIA SDN. BHD.; Kedah; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Group Insurance

Yearly Dental / Optical

Yearly Health Check

Meal provided

Job summary

FERROTEC MANUFACTURING MALAYSIA SDN. BHD. is seeking a Quality Engineer focused on customer and process quality.

The role emphasizes ISO 9001 compliance, audits, data-driven improvement, and effective communication with customers and suppliers. The incumbent will train teams, manage CAPA/8D, and support EMS/OHSMS initiatives. The ideal candidate holds a Bachelor’s in engineering, demonstrates strong stakeholder engagement, audit skills, and meticulous documentation.

Qualifications

• Bachelor degree in engineering or equivalent.
• Strong stakeholder communication skills and a balanced communication style.
• Proficient with Microsoft Office (Word, Excel, PowerPoint) and Power BI.
• Skilled in internal and external audits.
• Detail-oriented with ability to document clearly and drive continuous improvement.

Responsibilities

• Develops quality programs aligned with ISO 9001 and improvement objectives.
• Plans and conducts internal/process audits to ensure compliance with customer requirements.
• Monitors quality performance and identifies improvement opportunities.
• Handles customer feedback and provides timely responses.
• Implements corrective actions and 8D methodologies.
• Protects confidential information and intellectual property.
• Delivers technical training on tools, processes, and overall function.
• Ensures compliance with ESH/EMS/OHSMS requirements and contributes to QMS/EMS/OHSMS improvements.

Skills

Statistical analysis

Stakeholder communications

Quality mindset

Audit experience

MS Office

Education

Bachelor's in engineering

Tools

Power BI

Excel

Word

PowerPoint

Job description

FERROTEC MANUFACTURING MALAYSIA SDN. BHD. is seeking a Quality Engineer focused on customer and process quality.

The role emphasizes ISO 9001 compliance, audits, data-driven improvement, and effective communication with customers and suppliers. The incumbent will train teams, manage CAPA/8D, and support EMS/OHSMS initiatives. The ideal candidate holds a Bachelor’s in engineering, demonstrates strong stakeholder engagement, audit skills, and meticulous documentation.