Quality Engineer

MFG Technology Sdn. Bhd.; Malacca City; On-site; MYR 60,000 - 90,000; Full time

Job summary

MFG Technology Sdn. Bhd. in Malaysia is seeking a quality engineer to manage customer complaints, analyze quality problems, and drive corrective actions. You will coordinate with Production, Engineering and other departments to resolve issues and ensure compliance with customer requirements.

You should hold a degree in Engineering, have at least two years in connector manufacturing, read technical drawings, communicate in Chinese and English, and be willing to travel for audits and visits.

Qualifications

• Degree in Engineering or related field.
• Minimum 2 years in connector manufacturing.
• Able to read technical drawings and product specifications.
• Able to speak, read, and write in Chinese and English for communication with China HQ and customers.
• Willing to travel overseas for customer visits, audits, and technical support when required.

Responsibilities

• Manage customer complaints, quality issues and CAPA implementation.
• Analyze quality problems and perform root cause analysis.
• Coordinate with Production, Engineering and other departments to resolve quality-related issues.
• Review and implement customer quality requirements across production processes.
• Handle customer returns and non-conformance cases according to established procedures.
• Prepare and maintain quality reports and documentation (FAI, CTAR, CPK, PPK, FAA, QIP, FOT, etc.).
• Support product and process quality verification to ensure compliance with specifications.
• Monitor quality performance indicators and support improvement initiatives to reduce defects and improve yield.
• Liaise with customers, suppliers, and internal teams to ensure effective communication on quality matters.
• Support new product introduction (NPI), audits, and overseas customer visits when required.

Skills

Quality analysis

Root cause analysis

CAPA implementation

Cross-functional coordination

Communication (CN/EN)

Education

Degree in Engineering

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

- Manage customer complaints, quality issues, and ensure timely corrective action (CAPA) implementation.

- Analyze quality problems, perform root cause analysis, and drive continuous improvement activities.

- Coordinate with Production, Engineering, and other departments to resolve quality-related issues.

- Review and implement customer quality requirements across production processes.

- Handle customer returns and non-conformance cases according to established procedures.

- Prepare and maintain quality reports and documentation (FAI, CTAR, CPK, PPK, FAA, QIP, FOT, etc.).

- Support product and process quality verification to ensure compliance with specifications.

- Monitor quality performance indicators and support improvement initiatives to reduce defects and improve yield.

- Liaise with customers, suppliers, and internal teams to ensure effective communication on quality matters.

- Support new product introduction (NPI), audits, and overseas customer visits when required.

Requirements :

- Degree in Engineering or related field.

- Minimum 2 years of working experience in connector manufacturing industry.

- Able to read technical drawings and understand connector product specifications.

- Able to speak, read, and write in Chinese and English for communication with China HQ and customers.

- Willing to travel overseas for customer visits, audits, and technical support when required.