Quality Control Inspector

NewAge Products Inc.; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

NewAge Products Inc. is seeking a Quality Control Inspector to join our Quality Control team in Malaysia. The role involves performing PSI at supplier facilities, CLI inspections, and in-house testing to ensure product quality and conformance to specifications.

You will prepare inspection findings and reports, maintain documentation in SharePoint, and support CAPA and process audits. English and Malay communication skills are essential for collaboration with SQEs and suppliers.

Qualifications

• Post-secondary education in engineering or quality management.
• 2+ years hands-on experience in quality assurance, regulatory affairs, quality engineering and auditing in manufacturing/consumer goods.
• Ability to inspect various products, including Cabinets, Worktops, Racks, Flooring, Covers, Gazebos, Grills, Fridges, Ovens.
• Support continuous improvement of supplier quality and inspection processes.
• Strong English and Malay communication skills, both verbal and written.

Responsibilities

• Perform Pre-Shipment Inspections (PSI) at supplier facilities to verify quality, packaging, labeling, and conformance to specifications.
• Conduct Container Loading Inspections (CLI) to verify carton quality, SKU accuracy, palletization, and load security.
• Carry out in-house testing and inspections to verify performance and dimensions.
• Prepare inspection findings presentations and detailed inspection reports with photos and videos.
• Upload and maintain documentation in SharePoint including inspection reports and CAPA records.
• Participate in process and factory audits as required.
• Verify Engineering Changes at supplier facilities and ensure proper implementation.
• Verify corrective actions and preventives actions through follow-up inspections.

Skills

Quality inspection

Attention to detail

Bilingual English-Malay

Leadership

Problem solving

Education

Post-secondary in engineering/quality management

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Headquartered in North York, ON, with employees in Canada, the US, China and India, NewAge is an industry- leading manufacturer and distributor of premium home improvement solutions.

Our products are sold through major online retailers such as Lowes, The Home Depot, Costco, Amazon, and Wayfair as well as our own e-commerce site. But what makes us unique is that we provide a truly cohesive customer experience, from free expert assistance designing and planning new spaces to delivery and professional installation.

Our collaborative, inclusive team atmosphere nurtures personal growth, career advancement and job satisfaction, as evidenced by our certification as a Great Place to Work in Canada.

With tremendous pride, we continue to receive a growing number of industry accolades including over 75 unique product patents, awards for our team of expert designers, prominent ranking on the Profit 500 list of Canada’s fastest growing companies, and the naming of our founders to the Top 40 under 40 in Canada by BNN Bloomberg.

We are also proud to be the official jersey emblem partner of the New Orleans Pelicans and have forged strategic partnerships with USA Hockey and Habitat for Humanity. These partnerships reflect our passion for teamwork, excellence, and community involvement.

As our journey to becoming the preferred choice for premium home improvement solutions continues, we’re adding ambitious, driven, passionate members to our team who are inspired to be their best and ready to make a difference.

NewAge is looking for a Quality Control Inspector to join our Quality Control team.

Job Responsibilities:

• Perform Pre-Shipment Inspections (PSI) at supplier/manufacturer facilities to verify product quality, workmanship, functionality, packaging, labeling, quantity, and compliance with approved specifications, drawings, Customer Design Standards (CDS), inspection standards, and purchase order requirements.
• Conduct Container Loading Inspections (CLI) to verify product condition, carton quality, SKU/quantity accuracy, palletization, loading sequence, container condition, load security, and compliance with approved loading requirements.
• Conduct in-house product testing and inspections as required to verify product performance, functionality, workmanship, dimensions, and other product-specific requirements.
• Perform sample inspections for handmade, prototype, tooling, and development samples to verify product design, construction, dimensions, functionality, appearance, materials, and workmanship against approved drawings, specifications, approved samples, and requirements.
• Conduct Pre-Shipment Trial Order Inspections for new products, new suppliers, revised products, or trial orders to identify potential quality issues before mass production and shipment.
• Conduct re‑inspections when required to verify that previously identified defects or non‑conformances have been effectively corrected and that products meet applicable quality requirements before shipment.
• Prepare inspection findings presentations (PPTs) following sample inspections and other key inspections, clearly documenting findings, defects, risks, photographs, videos, recommendations, and required follow‑up actions.
• Prepare accurate and detailed inspection reports, including inspection results, product information, defect details, photographs, videos, measurements, test results, and other supporting evidence.
• Upload and maintain inspection‑related documentation in SharePoint, including inspection reports, PPT presentations, photographs, videos, audit reports, ECR/Engineering Change verification records, CAPA verification records, reinspection reports, and other required quality documentation following inspections, audits, ECR verification, CAPA verification, and other quality activities.
• Perform Process Audits / Factory Audits when required to evaluate manufacturing processes, quality controls, inspection systems, workmanship, process compliance, and adherence to approved procedures and requirements.
• Verify Engineering Changes (ECR/ECN) at supplier facilities to ensure that approved engineering, material, component, dimensional, functional, packaging, or process changes have been properly implemented and reflected in production.
• Verify the implementation and effectiveness of Corrective Actions and Preventive Actions (CAPA) by reviewing corrective‑action evidence and conducting follow‑up inspections or on‑site verification when required.
• Identify and document quality non‑conformances, assess their potential impact, and communicate findings to Supplier Quality Engineers (SQEs), suppliers, Senior QC Management, Engineering, and other cross‑functional teams.
• Share inspection findings, quality concerns, supporting evidence, and required actions with SQEs, Senior QC Manager, and relevant cross‑functional teams, including Engineering, Sourcing, Supply Chain, and other stakeholders as required.
• Make fact‑based quality decisions using inspection results, measurements, photographs, videos, test data, approved specifications, drawings, standards, and other objective evidence.
• Work closely with SQEs, suppliers, Engineering, Product Development, Sourcing, Supply Chain, and other cross‑functional teams to communicate inspection findings, clarify requirements, resolve quality issues, and support timely corrective actions.
• Attend weekly and other quality meetings with SQEs, suppliers, Senior QC Management, Engineering, and cross‑functional teams as required. Meetings may take place during or after inspection hours depending on business and project requirements.

Qualifications Requirements:

• Post‑secondary education or equivalent in a field of study related to the position such as engineering or quality management.
• 2+ years of hands‑on experience in quality assurance, regulatory affairs, quality engineering and auditing, preferably in a manufacturing environment and/or consumer goods industry for metal, wood and plastic products.
• Demonstrate the ability and readiness to inspect various types of products, including but not limited to Cabinets, Worktops, Racks, Flooring, Covers, Gazebos, Grills, Fridges, Ovens, and other home improvement products.
• Support continuous improvement of supplier quality and inspection processes by identifying recurring issues, quality risks, and opportunities for improvement.
• Demonstrate strong English and Malay communication skills, both verbally and in writing, to communicate effectively with suppliers, factory personnel, SQEs, and internal stakeholders.
• Uphold and support NewAge Products’ organizational goals, quality standards, policies, and values while maintaining a professional and collaborative relationship with suppliers and internal stakeholders.
• Demonstrate strong attention to detail, self-confidence, ownership, and leadership skills when conducting inspections and communicating quality decisions with suppliers and cross‑functional teams.
• Demonstrate strong computer skills, including Microsoft Excel, Word, and PowerPoint, for inspection reporting, data analysis, presentations, documentation, and communication.
• Maintain the ability to work effectively in a factory/manufacturing environment, including standing and walking for extended periods, moving around production areas, bending, and lifting moderately heavy objects when required to perform inspections safely and effectively.
• Follow applicable health, safety, factory, and inspection procedures while conducting inspections and supplier activities.

TRAVEL REQUIREMENTS:

• Willing and able to travel within Malaysia, Occasionally to Vietnam/Cambodia/Other Southeast Asian/East Asian Countries and to other global supplier locations to support product inspections, sample inspections, audits, engineering change verification, corrective‑action verification, and other quality activities.
• Travel may be required for approximately 1-2 weeks at a time, depending on inspection schedules, supplier activities, projects, and business requirements.