Quality Assurance Lead – ISO & Compliance

DSV Contract Logistics Sdn. Bhd.; Bayan Lepas; On-site; MYR 70,000 - 90,000; Full time

Job summary

DSV Contract Logistics Sdn. Bhd. seeks a Quality Assurance professional responsible for defining and enforcing in-house quality procedures, standards and specifications to meet customer requirements.

You will manage QA inspections, develop staff, and ensure consistent quality across services in Penang. You will implement ISO documentation, drive internal and external audits, and report improvements to Top Management.

Qualifications

• Degree in Logistics and Supply Chain Management, Engineering or relevant disciplines.
• Minimum two years' work experience in logistics and transportation or relevant industries.
• Knowledge of warehouse management system and SAP would be an advantage.
• Service oriented, good interpersonal and communication skills.
• Familiar with ISO requirements.

Responsibilities

• Manage and supervise Quality Assurance Inspection including staff management, recruitment, training and development, work scheduling, disciplinary and Key-Index Performance.
• Plan, prepare and revise to ensure all development tasks meet quality criteria through planning, execution, quality assurance and issue tracking and to resolve customer and work issues or problems within own level of authority and communicate or escape with concerned parties.
• Formulate and implement processes, policies and procedures that contribute to the over-all efficiency and productivity of the company
• Oversees and implement all ISO documentations and ISO compliance, Internal & External Audit activities related to ISO and QMS enforcement.
• Report to Top Management on any need for improvement such as Corrective / Preventive action results.
• Requires to work closely with the Operations team to define the QA strategy and approach for company’s services and be ultimately responsible for ensuring operations quality, strategic thinking, planning and providing expertise throughout the entire services development with a strong sense of quality ownership to ensure that quality is upheld from the start.

Skills

Staff management

Interpersonal skills

Communication

Quality mindset

Education

Degree in Logistics & Supply Chain Management or Engineering

Tools

Warehouse management system

SAP

Job description

DSV Contract Logistics Sdn. Bhd. seeks a Quality Assurance professional responsible for defining and enforcing in-house quality procedures, standards and specifications to meet customer requirements.

You will manage QA inspections, develop staff, and ensure consistent quality across services in Penang. You will implement ISO documentation, drive internal and external audits, and report improvements to Top Management.