Quality Assurance Engineer Kuala Lumpur, Malaysia | Platform | 4 months ago →

AI Rudder Pte Ltd; Kuala Lumpur; On-site; MYR 78,000 - 134,000; Full time

Benefits offered by this job

Learning & Development

Performance Recognition

Global Exposure

Meaningful Impact

Ownership & Autonomy

Team Engagement

Job summary

AI Rudder is seeking an experienced QA tester to design and execute test cases for intelligent dialogue robot and SaaS platforms, analyze bugs, locate causes, and monitor resolutions to ensure high-quality deliveries. You will improve testing processes, collaborate across teams, and help reduce online issues while maintaining strong attention to detail.

The role emphasizes proficiency in automation and performance testing, with a preference for candidates who have worked on intelligent

Qualifications

• Bachelor’s degree or higher in Computer Science or related field with 3+ years of testing experience in backend direction of the internet industry.
• Proficient in automation testing and performance testing methods, testing processes, and test case design methods.
• Familiar with common bug management tools and processes, as well as standardized defect reporting formats.
• Familiar with standard project workflows and able to propose improvements for process optimization.
• Strong logical thinking, excellent communication skills, ability to work under pressure, responsibility, passion, diligence, and result-oriented.
• Candidates with experience in testing intelligent conversational robot platforms are preferred.

Responsibilities

• Design and execute test cases, analyze bugs, locate causes, track resolutions and ensure high-quality project delivery.
• Test platforms such as intelligent dialogue robot platform and SaaS platform; ensure online quality and reduce online problems.

Skills

Automation testing

Performance testing

Bug tracking

Process optimization

Communication skills

Teamwork

Education

Bachelor’s degree in CS or related

Tools

Bug tracking tools

Job description

• Responsible for testing related platforms such as intelligent dialogue robot platform and SaaS platform.
• Design and execute test cases, analyze bugs, locate specific causes of bugs, track problem resolution, and ensure high-quality project delivery.
• Responsible for online quality, able to effectively control and reduce online problems

Requirements

• Bachelor’s degree or higher in Computer Science or a related field, with 3+ years of testing experience in the backend direction of the internet industry.
• Proficient in automation testing and performance testing methods, testing processes, and test case design methods.
• Familiar with common bug management tools and processes, as well as standardized defect reporting formats.
• Familiar with standard project workflows and able to propose improvements for process optimization.
• Strong logical thinking, excellent communication skills, ability to work under pressure, responsibility, passion, diligence, and result-oriented.
• Candidates with experience in testing intelligent conversational robot platforms are preferred.

About AI Rudder

AI Rudder is an AI product company transforming how business communicate to their customers.

We launched in 2019 with one of the world’s first enterprise-grade AI voice agents: built to hold real, intelligent conversations, not just play back scripts. Today, we serve over 500 enterprises across 20+ countries, processing 50 million calls every day and having delivered more than 8 billion calls to date. Our customers range from fast-growing startups to large enterprises.

When AI talks to people, it has to feel human. That’s what we build.

How We Work

AI-first: AI isn’t a tool we reach for. It’s the default we start from. Every team, every workflow: AI-first.

Global Collaboration: We operate globally and work as one team. Distance is a logistics problem, not a cultural one. We build the habits that make distributed teams actually work

Communication Principle: Simple, Trust, Transparent. We remove unnecessary complexity so people can focus on what matters most.

What We Offer

• Learning & Development: Continuous learning through real projects, knowledge sharing session, mentorship, and cross-functional collaboration.
• Performance Recognition: Regular performance reviews, feedback, and opportunities for career progression.
• Global Exposure: Collaborate with international teams, global rotations, and work with global enterprise customers.
• Meaningful Impact: Build AI solutions that create real value for businesses around the world.
• Ownership & Autonomy: Freedom to take initiative and drive outcomes.
• Team Engagement: Team Building, Local & Global Gatherings & Local Events Celebration

AI Rudder is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.