- Implement, maintain, and continuously improve the company's QMS in accordance with AS9100 and ISO 9001 requirements.
- Ensure compliance with aerospace customer-specific requirements and applicable regulatory standards.
- Maintain quality manuals, procedures, work instructions, forms, and quality records.
- Control document revisions and ensure the latest approved documents are available at relevant departments.
- Monitor QMS performance and coordinate corrective actions for identified non-conformities.
2. Internal Audits & Compliance
- Plan and conduct internal quality audits to verify compliance with QMS requirements.
- Coordinate external audits, customer audits, and certification audits.
- Identify audit findings, follow up on corrective actions, and verify their effectiveness.
- Ensure audit records and compliance documentation are properly maintained.
3. Corrective and Preventive Actions (CAPA)
- Manage non-conformance reports (NCRs), corrective action requests (CARs), and root cause analysis.
- Apply problem-solving methodologies such as 5 Why, Fishbone Diagram, and 8D reports.
- Follow up with relevant departments to ensure corrective actions are implemented effectively and on time.
- Analyse recurring quality issues and recommend preventive measures.
4. Aerospace Manufacturing Quality
- Ensure quality system requirements are implemented across CNC machining, precision manufacturing, inspection, and production processes.
- Support the control of non-conforming products, traceability, inspection records, and material certification documents.
- Ensure compliance with customer requirements relating to product identification, configuration control, and record retention.
- Coordinate with Production, Engineering, and Quality Control teams to resolve quality-related issues.
- Support First Article Inspection (FAI) documentation in accordance with AS9102, where applicable.
- Support supplier quality audits and supplier performance monitoring.
- Assist in investigating customer complaints and implementing corrective actions.
- Ensure supplier documentation, material certificates, and quality records meet applicable requirements.
- Liaise with customers and external auditors on QMS-related matters when required.
- Monitor quality performance indicators, including NCRs, audit findings, customer complaints, and corrective action closure rates.
- Promote risk-based thinking, process improvement, and quality awareness throughout the organisation.
- Support risk assessment activities, including Failure Mode and Effects Analysis (FMEA), where applicable.
Job Requirements
- Diploma or Bachelor's Degree in Quality Management, Mechanical Engineering, Manufacturing Engineering, or a related discipline.
- Minimum 2-5 years of experience in Quality Management Systems within a manufacturing environment.
- Experience in aerospace manufacturing, precision machining, CNC machining, or aerospace components manufacturing is preferred.
- Knowledge of AS9100 and ISO 9001 requirements is essential.
- Familiarity with AS9102 First Article Inspection (FAI), internal auditing, NCR management, CAPA, and root cause analysis.
- Experience in preparing and maintaining quality documentation and supporting certification or customer audits.
- Good analytical, problem-solving, communication, and documentation skills.
- Able to work independently and coordinate effectively with cross-functional teams.