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Performance Portfolio Sdn Bhd in Malaysia is seeking a QAQC Supervisor to plan, coordinate and supervise daily QAQC and laboratory operations, including inspection, sampling, testing and documentation. You will lead the team to ensure concrete quality, monitor test results and drive corrective actions.
The role requires a Bachelor’s in Civil Engineering with 3+ years in QAQC, strong leadership, and proficiency in English and Bahasa Malaysia.
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Plan, coordinate and supervise daily QAQC and laboratory operations, including inspection, sampling, testing and quality verification activities.
Supervise the inspection, sampling, testing and verification of raw materials, fresh concrete and finished products to ensure compliance with approved specifications, customer requirements and applicable quality standards.
Monitor concrete quality, laboratory test results and product performance, and ensure appropriate follow-up actions are taken where abnormalities or quality deviations are identified.
Coordinate fresh concrete and hardened concrete testing, including slump testing, concrete cube preparation, compressive strength testing and other applicable quality testing activities.
Investigate product quality issues, non-conforming products, test result deviations and customer complaints, and prepare technical findings and recommendations.
Coordinate root cause investigation and appropriate corrective and preventive actions for quality-related issues.
Coordinate approved concrete mix designs, mix design revisions, trial mixes, product verification and related technical documentation in accordance with Company procedures.
Support site quality verification, customer quality enquiries and technical matters relating to concrete quality and product performance.
Coordinate with Operations and Production teams on quality-related matters to ensure consistent concrete production and compliance with approved specifications.
Monitor raw material quality and coordinate quality verification where changes, abnormalities or inconsistencies are identified.
Supervise and coordinate the daily activities of QAQC personnel to ensure effective laboratory operations, inspection and testing activities.
Conduct daily work planning, task allocation and manpower coordination according to operational requirements.
Monitor the attendance, discipline, work performance and task completion of QAQC personnel.
Coach and guide QAQC personnel to improve technical competency, quality awareness, teamwork and professional working standards.
Coordinate manpower and overtime requirements based on operational needs and Company procedures.
Ensure laboratory equipment, testing facilities and QAQC assets are properly utilised, maintained and available to support daily operations.
Monitor equipment condition, calibration status and operational readiness, and coordinate servicing, maintenance or calibration requirements where necessary.
Ensure laboratory equipment records, calibration certificates, testing records and maintenance records are complete, accurate and traceable.
Maintain proper laboratory records, testing records, inspection records, sample identification, quality verification records and other QAQC documentation.
Ensure QAQC records and supporting evidence are properly maintained and readily available for Management review, audits and quality investigations.
Prepare and review daily, weekly and monthly QAQC reports, quality performance data, technical findings and improvement actions.
Monitor QAQC performance and quality trends and recommend practical improvement actions where required.
Apply continuous improvement principles to improve product quality, process consistency, laboratory performance and overall QAQC effectiveness.
Coordinate QAQC matters with Operations, Production, Sales, R&D, Maintenance and other relevant departments.
Support effective communication and coordination relating to quality issues, technical matters, customer complaints and product quality enquiries.
Participate in internal audits, external audits, customer audits, supplier assessments, certification audits, regulatory inspections, customer visits and other quality-related activities where required.
Ensure compliance with Company Policies, Standard Operating Procedures (SOPs), Work Instructions (WI), approved specifications, quality standards and applicable regulatory requirements.
Escalate significant quality, technical, compliance or operational issues to Management in a timely manner.
Perform other QAQC, technical and operational duties reasonably assigned by Management from time to time.
Plan, coordinate and supervise daily QAQC and laboratory operations, including inspection, sampling, testing and quality verification activities.
Supervise the inspection, sampling, testing and verification of raw materials, fresh concrete and finished products to ensure compliance with approved specifications, customer requirements and applicable quality standards.
Monitor concrete quality, laboratory test results and product performance, and ensure appropriate follow-up actions are taken where abnormalities or quality deviations are identified.
Coordinate fresh concrete and hardened concrete testing, including slump testing, concrete cube preparation, compressive strength testing and other applicable quality testing activities.
Investigate product quality issues, non-conforming products, test result deviations and customer complaints, and prepare technical findings and recommendations.
Coordinate root cause investigation and appropriate corrective and preventive actions for quality-related issues.
Coordinate approved concrete mix designs, mix design revisions, trial mixes, product verification and related technical documentation in accordance with Company procedures.
Support site quality verification, customer quality enquiries and technical matters relating to concrete quality and product performance.
Coordinate with Operations and Production teams on quality-related matters to ensure consistent concrete production and compliance with approved specifications.
Monitor raw material quality and coordinate quality verification where changes, abnormalities or inconsistencies are identified.
Supervise and coordinate the daily activities of QAQC personnel to ensure effective laboratory operations, inspection and testing activities.
Conduct daily work planning, task allocation and manpower coordination according to operational requirements.
Monitor the attendance, discipline, work performance and task completion of QAQC personnel.
Coach and guide QAQC personnel to improve technical competency, quality awareness, teamwork and professional working standards.
Coordinate manpower and overtime requirements based on operational needs and Company procedures.
Ensure laboratory equipment, testing facilities and QAQC assets are properly utilised, maintained and available to support daily operations.
Monitor equipment condition, calibration status and operational readiness, and coordinate servicing, maintenance or calibration requirements where necessary.
Ensure laboratory equipment records, calibration certificates, testing records and maintenance records are complete, accurate and traceable.
Maintain proper laboratory records, testing records, inspection records, sample identification, quality verification records and other QAQC documentation.
Ensure QAQC records and supporting evidence are properly maintained and readily available for Management review, audits and quality investigations.
Prepare and review daily, weekly and monthly QAQC reports, quality performance data, technical findings and improvement actions.
Monitor QAQC performance and quality trends and recommend practical improvement actions where required.
Apply continuous improvement principles to improve product quality, process consistency, laboratory performance and overall QAQC effectiveness.
Coordinate QAQC matters with Operations, Production, Sales, R&D, Maintenance and other relevant departments.
Support effective communication and coordination relating to quality issues, technical matters, customer complaints and product quality enquiries.
Participate in internal audits, external audits, customer audits, supplier assessments, certification audits, regulatory inspections, customer visits and other quality-related activities where required.
Ensure compliance with Company Policies, Standard Operating Procedures (SOPs), Work Instructions (WI), approved specifications, quality standards and applicable regulatory requirements.
Escalate significant quality, technical, compliance or operational issues to Management in a timely manner.
Perform other QAQC, technical and operational duties reasonably assigned by Management from time to time.
Bachelor's Degree in Civil Engineering is required.
Minimum 3 years of relevant working experience in a QAQC supervisory role, preferably in ready-mix concrete, precast concrete, construction materials or related industries.
Good knowledge of concrete quality control, raw material inspection, fresh concrete testing, hardened concrete testing and applicable technical specifications.
Experience in concrete mix design, trial mix, concrete testing and quality investigation will be an added advantage.
Good understanding of QAQC documentation, testing records, calibration requirements and quality management practices.
Able to investigate quality issues, identify possible root causes and coordinate practical corrective actions.
Good leadership, team coordination and people management skills.
Good analytical, problem-solving, communication and reporting skills.
Able to coordinate effectively with Operations, Production, Sales, customers and other internal and external stakeholders.
Proficient in English and Bahasa Malaysia.
Mandarin-speaking candidates are preferred to support communication with relevant customers and business stakeholders.
Proficient in Microsoft Office and able to prepare reports, records and quality documentation.
Concrete Quality Control
Laboratory & Testing Management
Quality Investigation & Problem Solving
Technical Coordination
QAQC Documentation & Reporting
Team Supervision
Customer Quality Support
Cross-Functional Coordination
Continuous Improvement
Accountability & Ownership