QAQC Executive

Superlon Worldwide Sdn Bhd; Klang City, Port Klang; On-site; MYR 60,000 - 100,000; Full time

Job summary

Superlon Worldwide Sdn Bhd, located in Pulau Carey, Malaysia, seeks a QA/QC professional to support IMS ISO 9001:2015 and ISO 14001:2015, develop procedures, handle audits, CAPA, and staff training. Fresh graduates may apply.

Diploma/Bachelor's in engineering or quality management and 2 years QA/QC experience preferred. Proficiency in MS Office and QA software, strong problem-solving, analytical and communication skills are desired assets for improving product quality and ensuring regulatory

Qualifications

• Diploma/Bachelor's degree in engineering, Quality Management, Manufacturing, or a related discipline.
• Minimum 2 years of working experience in QA/QC (manufacturing/production environment preferred).
• Fresh graduates encouraged to apply.

Responsibilities

• Support the QAQC Manager in planning, implementing, and maintaining the company's Integrated Management System (IMS) in accordance with ISO 9001:2015, ISO 14001:2015, and other relevant standards
• Develop, review, and update product specifications, testing protocols, and quality assurance procedures
• Oversee product quality inspections, testing, and evaluation to ensure compliance with internal standards, customer requirements, and regulatory obligations (including RoHS, SIRIM, etc.)
• Lead the investigation, resolution, and documentation of customer complaints, ensuring Corrective and Preventive Actions (CAPA) are effectively implemented
• Supervise, monitor, and evaluate the performance and achievements of subordinates, providing regular coaching, mentoring, and disciplinary guidance where necessary
• Plan and conduct training programs for QA/QC staff, including new employee induction, technical training, and refresher sessions
• Coordinate internal and external audits (ISO audits, corporate audits, customer audits, supplier audits), and ensure timely closure of non-conformities
• Oversee calibration and verification of testing and measuring equipment, ensuring records are properly maintained
• Review, approve, and monitor product samples and testing processes to maintain product reliability and quality
• Provide technical support to customers and prospective clients regarding product quality, testing methods, and certifications
• Ensure all product certifications, licenses, and renewals are completed before expiration dates
• Assist the QAQC Manager in departmental reporting, documentation, and continuous improvement initiatives
• Lead or participate in quality improvement projects, root cause analysis, and cross-functional problem-solving

Skills

Detail-oriented

Analytical thinking

Problem-solving

Communication skills

MS Office proficiency

QA/QC software

Education

Diploma/Bachelor's degree in engineering/quality management/manufacturing

Tools

Calibration equipment

Testing equipment

QA/QC software

Job description

Thermal Insulation | Rubber Insulation Manufacturer
Public-listed manufacturer with over 30 years of industry establishment

This position will be based at our new premise located in Pulau Carey.

Key Responsibilities

Support the QAQC Manager in planning, implementing, and maintaining the company's Integrated Management System (IMS) in accordance with ISO 9001:2015, ISO 14001:2015, and other relevant standards

Develop, review, and update product specifications, testing protocols, and quality assurance procedures

Oversee product quality inspections, testing, and evaluation to ensure compliance with internal standards, customer requirements, and regulatory obligations (including RoHS, SIRIM, etc.)

Lead the investigation, resolution, and documentation of customer complaints, ensuring Corrective and Preventive Actions (CAPA) are effectively implemented

Supervise, monitor, and evaluate the performance and achievements of subordinates, providing regular coaching, mentoring, and disciplinary guidance where necessary

Plan and conduct training programs for QA/QC staff, including new employee induction, technical training, and refresher sessions

Coordinate internal and external audits (ISO audits, corporate audits, customer audits, supplier audits), and ensure timely closure of non-conformities

Oversee calibration and verification of testing and measuring equipment, ensuring records are properly maintained

Review, approve, and monitor product samples and testing processes to maintain product reliability and quality

Provide technical support to customers and prospective clients regarding product quality, testing methods, and certifications

Ensure all product certifications, licenses, and renewals are completed before expiration dates

Assist the QAQC Manager in departmental reporting, documentation, and continuous improvement initiatives

Lead or participate in quality improvement projects, root cause analysis, and cross-functional problem-solving

Job Requirements

Diploma/Bachelor's degree in engineering, Quality Management, Manufacturing, or a related discipline

Minimum 2 years of working experience in QA/QC (manufacturing/production environment preferred)

Fresh graduates encouraged to apply

Strong understanding of ISO 9001:2015, ISO 14001:2015, and other relevant standards (RoHS, Green Building certification, FM Approval, and others is an advantage)

Knowledge of calibration, testing equipment, and laboratory procedures

Familiar with legal and regulatory requirements related to product quality and safety

Strong problem-solving, analytical, and decision-making skills

Proficiency in MS Office and quality management software/tools

Personal Attributes

Excellent communication and interpersonal skills

Detail-oriented, systematic, and able to work under pressure

Strong commitment to continuous improvement and teamwork

Incorporated in Malaysia since 1992, Superlon Worldwide Sdn Bhd has accumulated more than 30 years of manufacturing experience in nitrile butadiene rubber (NBR) foam. Our utmost priority is to assure consistent excellence of our insulation materials and provide a service that is second to none. We pride ourselves in presenting our customers with quality products together with prompt and reliable services.

Superlon is the preferred NBR insulation manufacturer for the HVAC and R industry in Malaysia. Over the years, we have gained a wide array of experienced business partners, and formed valuable collaborations and distribution networks around the world.

Incorporated in Malaysia since 1992, Superlon Worldwide Sdn Bhd has accumulated more than 30 years of manufacturing experience in nitrile butadiene rubber (NBR) foam. Our utmost priority is to assure consistent excellence of our insulation materials and provide a service that is second to none. We pride ourselves in presenting our customers with quality products together with prompt and reliable services.

Superlon is the preferred NBR insulation manufacturer for the HVAC and R industry in Malaysia. Over the years, we have gained a wide array of experienced business partners, and formed valuable collaborations and distribution networks around the world.