Protection Officer (FT)

Hershey Malaysia Sdn Bhd; Johor Bahru; On-site; MYR 78,000 - 123,000; Full time

Benefits offered by this job

Health & wellbeing

Annual incentives

Flexible working where applicable

Job summary

Hershey Malaysia Sdn Bhd is seeking a Protection Officer to safeguard people, facilities, assets, and operations. You will support day-to-day security operations, coordinate with outsourced personnel, and help manage access controls, CCTV, and incident response.

The role requires at least 5 years in security and proven leadership. You will work in a food manufacturing environment, contributing to business continuity, food defense, and safety objectives while ensuring regulatory compliance.

Qualifications

• Minimum 5 years in security, law enforcement, military, or private security.

Responsibilities

• Support day-to-day security operations and coordinate coverage with outsourced personnel.
• Monitor and maintain CCTV, access control, visitor management, and fire protection systems.
• Operate and administer the Security Control Room and document incidents.
• Respond to security and emergency incidents with internal teams and leadership.
• Conduct security inspections, searches, patrols, and access checks.
• Assist with investigations, risk assessments, audits, and compliance activities.
• Support business continuity planning and crisis management exercises.
• Promote a strong safety culture by enforcing procedures and policies.
• Build positive relationships with employees, contractors, vendors, and authorities.
• Identify opportunities to enhance site security performance.

Skills

Security leadership

Crisis management

Incident response

Stakeholder management

Communication

Education

Security certification/diploma

Tools

CCTV monitoring

Access control systems

Job description

The Hershey Company (NYSE: HSY) is an industry-leading snacks company known for making more moments of goodness through its iconic brands. With a strong portfolio across chocolate, confectionery, and salty snacks, Hershey delights consumers every day. Our beloved brands include Hershey’s, Reese’s, KitKat®, Dots Pretzels, Lesser Evil, Jolly Rancher, Twizzlers, Ice Breakers, and more.

At Hershey, we are committed to making a meaningful difference in the communities where we live, work, and do business. This commitment originated with our founder, Milton Hershey, and continues to shape who we are today.

Guided by our employee value proposition, Lead Today. Create Tomorrow, we empower our people to drive impact now while shaping what comes next. Our One Hershey mindset brings teams together across functions, geographies, and businesses, enabling us to operate with speed, collaboration, and shared purpose.

The Hershey Company is proud to be recognized as a top employer in the United States, reflecting our commitment to our people, culture, and purpose.

How will you fit in the big picture?

As a Protection Officer, you will play a vital role in safeguarding Hershey’s people, facilities, assets, and operations. You will help maintain a secure and safe working environment by supporting day-to-day security operations, emergency response activities, access control, and incident management. Working closely with security leadership, outsourced security personnel, site teams, and external stakeholders, you will contribute to Hershey’s overall security, business continuity, food defense, and safety objectives while ensuring compliance with company policies and regulatory requirements.

What will you do?

• Support daily security operations and coordinate security coverage with outsourced security personnel to ensure effective site protection.
• Monitor and maintain security systems, including CCTV, access control systems, visitor management systems, contractor management systems, key control systems, and fire protection systems.
• Operate and administer the Security Control Room, ensuring security incidents are properly documented, investigated, and escalated when necessary.
• Respond to security and emergency incidents, coordinating with internal response teams and security leadership to ensure appropriate actions are taken.
• Conduct security inspections, personnel and vehicle searches, patrol activities, and access control checks to maintain a secure facility environment.
• Support security investigations, incident reporting, risk assessments, audits, and compliance activities related to security and food defense programs.
• Assist with business continuity planning, crisis management exercises, emergency preparedness activities, and security contingency plans.
• Promote a strong safety and security culture by enforcing security procedures, company policies, and regulatory requirements.
• Maintain positive working relationships with employees, contractors, vendors, government authorities, and other key stakeholders.
• Support ongoing security improvements and identify opportunities to enhance overall site security performance.

Experience:

• Minimum of 5 years of experience in security, law enforcement, military, or private security environments.
• Experience leading or coordinating security personnel and security-related operations.
• Knowledge of access control systems, security procedures, visitor management processes, and CCTV monitoring systems.
• Experience conducting incident investigations, incident response, and emergency management activities.
• Familiarity with security regulations, risk assessments, compliance programs, and food defense or supply chain security initiatives.
• Strong communication, leadership, problem-solving, and stakeholder management skills.
• Ability to work effectively under pressure, maintain confidentiality, and respond to rapidly changing situations.
• Experience within a food manufacturing environment is preferred.

Education:

• Security Certification, Diploma, or equivalent qualification in Security Management, Criminal Justice, Law Enforcement, or a related field required. Additional security training or professional certifications are preferred.

Benefits and Perks

At Hershey, we offer competitive pay and a comprehensive total rewards package designed to support your wellbeing, financial security, and life outside of work.

• Health & Wellbeing: Medical, plus wellness programs that support your physical and mental health
• Financial Security: Competitive pay, annual incentive opportunities,
• Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable
• Growth & Development: Career development programs, learning opportunities, and internal mobility

Benefits may vary based on role, location, and eligibility.