Protection Officer (2 Year Contract)

Hershey Malaysia Sdn Bhd; Kulai; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Annual incentives

Medical coverage

Paid time off

Job summary

Hershey Malaysia Sdn Bhd is seeking a Protection Officer to safeguard people, facilities, assets, and operations. You will support day-to-day security operations, incident management, access control, and emergency response while aligning with food defense and safety objectives.

The role requires security management knowledge, strong leadership, and the ability to coordinate with internal teams, external stakeholders, and regulatory requirements to maintain a safe working environment.

Qualifications

• Minimum of 5 years of experience in security or related environments.
• Experience leading or coordinating security personnel and operations.
• Knowledge of access control, CCTV, and visitor management systems.
• Experience with incident investigations and emergency response.
• Familiarity with food defense, risk assessments, and regulatory requirements.

Responsibilities

• Support daily security operations and coordinate coverage with outsourced security personnel.
• Monitor CCTV, access control, visitor management, contractor management, and fire protection systems.
• Operate and manage the Security Control Room; document and escalate incidents as needed.
• Respond to security and emergency incidents coordinating with internal teams and leadership.
• Conduct inspections, searches, patrols, and access checks to maintain a secure facility.
• Assist with investigations, incident reporting, risk assessments, audits, and compliance activities.
• Support business continuity planning, crisis management exercises, and emergency preparedness.
• Promote a strong safety and security culture by enforcing policies and regulatory requirements.
• Maintain relationships with employees, contractors, vendors, government authorities, and stakeholders.
• Identify opportunities to enhance site security performance.

Skills

Security leadership

Incident management

Access control

CCTV monitoring

Stakeholder management

Communication

Working under pressure

Education

Diploma in Security Management

Security Certification

Job description

As a Protection Officer, you will play a vital role in safeguarding Hershey's people, facilities, assets, and operations. You will help maintain a secure and safe working environment by supporting day-to-day security operations, emergency response activities, access control, and incident management. Working closely with security leadership, outsourced security personnel, site teams, and external stakeholders, you will contribute to Hershey's overall security, business continuity, food defense, and safety objectives while ensuring compliance with company policies and regulatory requirements.

Key responsibilities

• Support daily security operations and coordinate security coverage with outsourced security personnel to ensure effective site protection.
• Monitor and maintain security systems, including CCTV, access control systems, visitor management systems, contractor management systems, key control systems, and fire protection systems.
• Operate and administer the Security Control Room, ensuring security incidents are properly documented, investigated, and escalated when necessary.
• Respond to security and emergency incidents, coordinating with internal response teams and security leadership to ensure appropriate actions are taken.
• Conduct security inspections, personnel and vehicle searches, patrol activities, and access control checks to maintain a secure facility environment.
• Support security investigations, incident reporting, risk assessments, audits, and compliance activities related to security and food defense programmes.
• Assist with business continuity planning, crisis management exercises, emergency preparedness activities, and security contingency plans.
• Promote a strong safety and security culture by enforcing security procedures, company policies, and regulatory requirements.
• Maintain positive working relationships with employees, contractors, vendors, government authorities, and other key stakeholders.
• Support ongoing security improvements and identify opportunities to enhance overall site security performance.

About you

• Minimum of 5 years of experience in security, law enforcement, military, or private security environments.
• Experience leading or coordinating security personnel and security-related operations.
• Knowledge of access control systems, security procedures, visitor management processes, and CCTV monitoring systems.
• Experience conducting incident investigations, incident response, and emergency management activities.
• Familiarity with security regulations, risk assessments, compliance programmes, and food defense or supply chain security initiatives.
• Strong communication, leadership, problem-solving, and stakeholder management skills.
• Ability to work effectively under pressure, maintain confidentiality, and respond to rapidly changing situations.
• Security Certification, Diploma, or equivalent qualification in Security Management, Criminal Justice, Law Enforcement, or a related field required.
• Experience within a food manufacturing environment is preferred.
• Additional security training or professional certifications are preferred.
• Competitive pay and annual incentive opportunities
• Medical coverage plus wellness programmes that support physical and mental health
• Paid time off and company holidays
• Flexible ways of working where applicable
• Career development programmes and learning opportunities
• Internal mobility opportunities

About us

The Hershey Company (NYSE: HSY) is an industry-leading snacks company known for making more moments of goodness through its iconic brands. With a strong portfolio across chocolate, confectionery, and salty snacks, Hershey delights consumers every day. Our beloved brands include Hershey's, Reese's, KitKat, Dots Pretzels, Lesser Evil, Jolly Rancher, Twizzlers, Ice Breakers, and more. At Hershey, we are committed to making a meaningful difference in the communities where we live, work, and do business. Guided by our employee value proposition, Lead Today. Create Tomorrow, we empower our people to drive impact now while shaping what comes next.