Protection Officer (2 Year Contract)

Hershey; Kulai; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Wellness programs

Paid time off

Career development

Job summary

The Hershey Company is seeking a Protection Officer in Malaysia to safeguard people, facilities, assets, and operations at the Kulai site. You will support day-to-day security operations, emergency response, access control, and incident management while ensuring compliance with policies and regulatory requirements.

The role collaborates with security leadership, outsourced teams, site staff, and external stakeholders to maintain a secure environment and contribute to business continuity and food

Qualifications

• Minimum of 5 years in security environments.
• Experience leading security personnel and operations.
• Knowledge of access control, CCTV, and visitor management.
• Security certifications or diploma required.

Responsibilities

• Support daily security operations and coordinate coverage.
• Monitor CCTV, access control, visitor, and contractor systems.
• Operate Security Control Room and document incidents.
• Respond to security or emergency incidents and coordinate with leadership.
• Conduct inspections, searches, patrols, and access checks.
• Support investigations, risk assessments, audits, and food defense programs.
• Assist with business continuity and crisis management exercises.
• Promote safety and security culture and enforce policies.
• Maintain relationships with employees, vendors, authorities and stakeholders.
• Identify opportunities to improve site security performance.

Skills

Leadership

Communication

Problem-solving

Stakeholder management

Education

Diploma in Security Management

Tools

CCTV Systems

Access Control

Job description

As a Protection Officer, you will play a vital role in safeguarding Hershey's people, facilities, assets, and operations. You will help maintain a secure and safe working environment by supporting day-to-day security operations, emergency response activities, access control, and incident management. Working closely with security leadership, outsourced security personnel, site teams, and external stakeholders, you will contribute to Hershey's overall security, business continuity, food defense, and safety objectives while ensuring compliance with company policies and regulatory requirements.

Key responsibilities

• Support daily security operations and coordinate security coverage with outsourced security personnel to ensure effective site protection.
• Monitor and maintain security systems, including CCTV, access control systems, visitor management systems, contractor management systems, key control systems, and fire protection systems.
• Operate and administer the Security Control Room, ensuring security incidents are properly documented, investigated, and escalated when necessary.
• Respond to security and emergency incidents, coordinating with internal response teams and security leadership to ensure appropriate actions are taken.
• Conduct security inspections, personnel and vehicle searches, patrol activities, and access control checks to maintain a secure facility environment.
• Support security investigations, incident reporting, risk assessments, audits, and compliance activities related to security and food defense programs.
• Assist with business continuity planning, crisis management exercises, emergency preparedness activities, and security contingency plans.
• Promote a strong safety and security culture by enforcing security procedures, company policies, and regulatory requirements.
• Maintain positive working relationships with employees, contractors, vendors, government authorities, and other key stakeholders.
• Support ongoing security improvements and identify opportunities to enhance overall site security performance.

About you

• Minimum of 5 years of experience in security, law enforcement, military, or private security environments.
• Experience leading or coordinating security personnel and security-related operations.
• Knowledge of access control systems, security procedures, visitor management processes, and CCTV monitoring systems.
• Experience conducting incident investigations, incident response, and emergency management activities.
• Familiarity with security regulations, risk assessments, compliance programs, and food defense or supply chain security initiatives.
• Strong communication, leadership, problem-solving, and stakeholder management skills.
• Ability to work effectively under pressure, maintain confidentiality, and respond to rapidly changing situations.
• Security Certification, Diploma, or equivalent qualification in Security Management, Criminal Justice, Law Enforcement, or a related field required.
• Experience within a food manufacturing environment is preferred.
• Additional security training or professional certifications are preferred.
• Competitive pay and annual incentive opportunities
• Medical coverage plus wellness programs that support physical and mental health
• Paid time off and company holidays
• Flexible ways of working where applicable
• Career development programs and learning opportunities
• Internal mobility opportunities

About us

The Hershey Company (NYSE: HSY) is an industry-leading snacks company known for making more moments of goodness through its iconic brands. With a strong portfolio across chocolate, confectionery, and salty snacks, Hershey delights consumers every day. Our beloved brands include Hershey's, Reese's, KitKat®, Dots Pretzels, Lesser Evil, Jolly Rancher, Twizzlers, Ice Breakers, and more. At Hershey, we are committed to making a meaningful difference in the communities where we live, work, and do business. Guided by our employee value proposition, Lead Today. Create Tomorrow, we empower our people to drive impact now while shaping what comes next.