- Prepare and participate to Project Internal and External Kick Off Meeting (KOM) to evaluate quality contractual obligations and any clarification/deviations to be discussed with the tendering and project team.
- Develop, implement, and follow up the quality management system (QMS) for the project in the form of the Project Quality Plan (PQP), in addition to specific project specific quality document required.
- Participate to Project Stage Gates when requested and support the project team in reviewing project applicable Lessons Learned, implementing mitigate action plans, identifying and recording new Lessons Learned raised throughout the whole project execution.
- Act as main point of contact and interface with the Customer on all Project Quality issues.
- Drive Quality culture, Quality Assurance, Quality Control on the Project.
- Prepare and participate in the internal Project Close-out meeting supporting all project stakeholders, if needed, in recording project Lessons Learned and including the findings in the project close-out report.
Project Quality Assurance
- Initiate and/or follow up Project Quality Audits as per Customer and client's requirements.
- Support Customer satisfaction process (TP-NPS) for the project.
- Keep an overview of Cost of poor quality (COPQ), Project Budget Saving (PBS) and changes related to COPQ.
- Ensure that the nonconformance management process is applied in the project, according to the PQP and HE instructions. Monitor project NCR, ensure processes are known, implemented, and followed in the project (NCR, CCRP) and drive / support resolutions.
- Monitor Project Quality KPIs (i.e., NCR, CCRP, COPQ, Lesson Learned, and T-NPS,) and relating reporting.
- Prepare the Quality input for the Project Review Meeting and participate
Project Quality Control – Site
- Ensure needed Site Quality Training are performed to all new HE employees site personnel.
- Validate Quality Document before site mobilization: i.e., Site ITPs & ITRs, processes and procedures for managing site inspections, NCR, preservation, storage and preservation of equipment at site, punch list, and documentation handover to customer.
- Participate to Site Sub-Contractor Kick-off Meeting when needed, to discuss quality points.
- Validate the execution of the ITP during Civil Works, Installation and Commissioning checking (i.e., with Site Audits) that all Subcontractor inspections have been performed in accordance with the approved Site ITP.
- Validate the Site Handover spot checking if the handover of the final documentation to customer is performed in accordance with contractual obligations and HE processes.
Qualifications
- Minimum 5 years’ professional experience in Engineering Procurement Construction EPC) project-based environment for large and complex organizations (Power, Energy, Renewable, data center sector preferred, 10 years’ experience preferred).
- Knowledge of ISO 9001 standards (lead-auditor certification preferred).
- Minimum bachelor’s degree (engineering or scientific master’s degree preferred).
- General Knowledge of Project Management including Risk Management
- Experience in Project Quality Plan (PQP), Master test Plan (MTP), Inspection Test Plans (ITP), Inspections, test procedures, punch list, mechanical completion, Lessons Learned, COPQ, Customer voice T-NPS processes.
- Good knowledge of 8D problem-solving tools, RCA, PDCA, 5W, L6S, FMEA and other quality methodologies.
- Ability to read and comprehend technical drawings is preferred.
- Excellent knowledge of written and spoken English (knowledge of other languages would be a plus).
- Knowledge of Salesforce & customer feedback and MS Office (Word, Excel, PowerPoint).
PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.
We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.