Project Admin for Milk Powder Products

Always Marketing Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 25,000 - 35,000; Full time

Job summary

Always Marketing Malaysia Sdn Bhd is seeking a motivated individual for an admin role that focuses on client service excellence and relationship management. Candidates should possess a Diploma or higher and have at least 1 year of relevant experience.

The role involves ensuring client satisfaction, analyzing client needs, and delivering timely reports. Proficiency in MS Office is a must, and fluency in English and Bahasa Malaysia is necessary, with additional languages being a plus.

Qualifications

• Minimum 1 year of working experience in admin role.
• Responsible, fast learner able to work efficiently in a fast-paced environment.
• Additional languages are an advantage.

Responsibilities

• Serve as a primary liaison to clients.
• Maintain and grow close relationships with clients.
• Conduct periodic strategic reviews and assess clients' ongoing needs.
• Deliver timely reports and ensure high standard work quality.

Skills

Good communication skills

Detail-oriented

Familiarity with MS Office

Ability to multitask

Fluent in English and Bahasa Malaysia

Education

Diploma / Advance Diploma / Bachelor’s Degree in any field

Job description

Duties and Responsibilities

You will works closely with the team to drive client service excellence and a culture of delighting clients and identify and convert new business opportunities with brand team.

Summary of Principal Job Responsibility & Specific Job Duties and Responsibilities

• Serve as a primary liaison to clients.
• Maintain and grow a close relationship with clients/decisionmaker.
• Have a strong and deep understanding on clients’ business objectives and drive a high level of strategic plans and objectives.
• Work proactively to meet client’s needs and priorities with the greatest amount of added value and managing client’s expectation.
• Understand, prioritize, and drive resolution of issues through hands-on involvement and effective communication between responsible parties internally and with the clients.
• Assess clients’ ongoing needs by conducting periodic strategic reviews and uncover areas for additional revenue growth.
• Conduct brainstorming sessions and develop campaign proposal and presentation to meet client’s business objectives, challenges, opportunities and needs.
• Work diligently with approved job progress status to ensure a smooth execution of activation. Ensure client’s investment is maximized with optimum results achieved.
• Ensure a timely reporting (i.e. weekly reports and post evaluation reports) to clients.
• Always deliver high standard of work and quality service and performs other duties as assigned or apparent.
• Assist the Manager on compiling records and reports on PP projects and submit to HR department on a timely manner.

Academic Qualifications

Candidates must possess at least Diploma / Advance Diploma / Bachelor’s Degree in any field.

Work Experience / Skills Requirements

• Minimum 1 year of working experience in admin role.
• Excel in MS Office (MS Excel, MS Word, Powerpoint and etc).
• Good communication skills and a detailed person.
• Good command of English and Bahasa Malaysia. Additional languages are added advantage.
• Responsible, fast learner who can multitask efficiently.
• Ability to work in a fast-paced environment and meet deadlines.