Project Admin for Milk Powder Products

Always Marketing (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 30,000 - 45,000; Full time

Job summary

Always Marketing (M) Sdn Bhd in Kuala Lumpur is seeking an individual for the role of Client Service Executive. The incumbent will serve as a primary liaison to clients, maintaining strong relationships and addressing their business objectives effectively.

Applicants must possess at least a Diploma or Bachelor's Degree and have a minimum of 1 year of experience in an administrative role. Proficiency in MS Office and strong communication skills in English and Bahasa Malaysia are essential for success in this fast-paced environment.

Qualifications

• Minimum 1 year of experience in an admin role.
• Ability to work in a fast-paced environment.
• Good command of English and Bahasa Malaysia.

Responsibilities

• Serve as primary liaison to clients.
• Maintain and grow client relationships.
• Work proactively to meet client needs.
• Conduct strategic reviews to uncover revenue growth opportunities.
• Ensure timely reporting to clients.

Skills

Good communication skills

Proficiency in MS Office

Detail-oriented

Multitasking abilities

Fluent in English and Bahasa Malaysia

Education

Diploma / Advance Diploma / Bachelor's Degree

Job description

Duties and Responsibilities

You will works closely with the team to drive client service excellence and a culture of delighting clients and identify and convert new business opportunities with brand team.

Summary of Principal Job Responsibility & Specific Job Duties and Responsibilities

• Serve as a primary liaison to clients.
• Maintain and grow a close relationship with clients / decision maker.
• Have strong and deep understanding on clients’ business objectives and drive a high level of strategic plans and objectives.
• Work proactively to meet client’s needs and priorities with the greatest amount of added value and managing client’s expectation.
• Understand, prioritize, and drive resolution of issues through hands-on involvement and effective communication between responsible parties internally and with the clients.
• Assess clients’ ongoing needs by conducting periodic strategic reviews and uncovers areas for additional revenue growth.
• Conduct brainstorming sessions and develop campaign proposal and presentation to meet client’s business objectives, challenges, opportunities and needs.
• Work diligently with approved job progress status to ensure a smooth execution of activation. Ensure client’s investment is maximized with optimum results achieved.
• Ensure a timely reporting (i.e. weekly reports and post evaluation reports) to clients.
• Always deliver high standard of work and quality service and performs other duties as assigned or apparent.
• Assist the Manager on compiling records and reports on PP projects and submit to HR department on a timely manner.

Academic Qualification(s)

Candidates must possess at least Diploma / Advance Diploma / Bachelor's Degree in any field.

Work Experience / Skills Requirement(s)

• Minimum 1 year of working experience in admin role
• Excel in MS Office (MS Excel, MS Word, Powerpoint and etc)
• Good communication skills and a detailed person
• Good command of English and Bahasa Malaysia. Additional languages are added advantage
• Responsible, fast learner who can multitask efficiently
• Ability to work in a fast-paced environment and meet deadlines