Program Manager - AI-Driven Software Development Lifecycle

UST Global (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 240,000 - 420,000; Full time

Job summary

UST Global SM (UST) is seeking an experienced Program Manager to lead a large-scale AI-Driven Software Development Lifecycle (AI-DLC) transformation. This role will drive enterprise adoption of AI-native engineering practices, agentic workflows, and AI-assisted development across multiple business units to improve productivity, quality, cost efficiency and speed to market.

You will coordinate cross-functional teams (platform engineering, architects, FDEs, product specialists, client engineers),

Qualifications

• 10+ years of experience in Program Management, IT Delivery, Engineering Transformation, or related fields.
• Proven success leading large-scale Software Engineering, DevOps, Platform Engineering, or Digital Transformation programs.
• Strong expertise in Agile delivery, DevOps, SDLC modernization, enterprise governance, and organizational change management.
• Experience with GitHub, AI-assisted software development platforms, developer productivity programs, or engineering transformation initiatives.

Responsibilities

• Lead end-to-end delivery of AI-DLC transformation programs across multiple business units.
• Establish and manage governance frameworks, operating models, executive reporting, program roadmaps, budgets, risks, and dependencies.
• Drive phased adoption strategies covering assessment, pilot execution, enterprise scaling, and transition to self-sufficiency.
• Coordinate cross-functional teams including platform engineering, architects, Forward Deployed Engineers (FDEs), product specialists, and client engineering teams.
• Manage stakeholder alignment across executive leadership, engineering organizations, and delivery teams.
• Track and drive value realization through metrics such as DORA metrics, cycle time, defect rates, developer productivity, AI adoption, and engineering maturity.
• Lead organizational change management, enablement programs, training initiatives, and capability transfer activities.
• Ensure successful rollout of AI-assisted development workflows, governance controls, playbooks, SOPs, and reusable engineering assets.

Skills

AI Coding Agents

Agentic AI

CI/CD

DevOps

Program Manager

Transformation

Engineering Transformation

AI Transformation

Agile

SDLC Modernization

Platform Engineering

GitHub

Developer Productivity

Enterprise Governance

Change Management

DORA Metrics

Executive Stakeholder Management

Global Delivery

Engineering Excellence

Tools

GitHub

Job description

Program Manager - AI-Driven Software Development Lifecycle

We are seeking an experienced Program Manager to lead a large-scale AI-Driven Software Development Lifecycle (AI-DLC) Transformation initiative. This role will drive enterprise adoption of AI-native engineering practices, agentic workflows, and AI-assisted software development, enabling measurable improvements in engineering productivity, quality, cost efficiency, and speed to market.

Key Responsibilities

• Lead end-to-end delivery of AI-DLC transformation programs across multiple business units.
• Establish and manage governance frameworks, operating models, executive reporting, program roadmaps, budgets, risks, and dependencies.
• Drive phased adoption strategies covering assessment, pilot execution, enterprise scaling, and transition to self-sufficiency.
• Coordinate cross-functional teams including platform engineering, architects, Forward Deployed Engineers (FDEs), product specialists, and client engineering teams.
• Manage stakeholder alignment across executive leadership, engineering organizations, and delivery teams.
• Track and drive value realization through metrics such as DORA metrics, cycle time, defect rates, developer productivity, AI adoption, and engineering maturity.
• Lead organizational change management, enablement programs, training initiatives, and capability transfer activities.
• Ensure successful rollout of AI-assisted development workflows, governance controls, playbooks, SOPs, and reusable engineering assets.

Required Qualifications

• 10+ years of experience in Program Management, IT Delivery, Engineering Transformation, or related fields.
• Proven success leading large-scale Software Engineering, DevOps, Platform Engineering, or Digital Transformation programs.
• Strong expertise in Agile delivery, DevOps, SDLC modernization, enterprise governance, and organizational change management.
• Experience with GitHub, AI-assisted software development platforms, developer productivity programs, or engineering transformation initiatives.
• Demonstrated ability to manage global, distributed, and cross-functional teams.
• Excellent executive communication, stakeholder management, facilitation, risk management, and problem-solving skills.

Preferred Qualifications

• Hands-on experience leading Generative AI, Agentic AI, GitHub Copilot, AI-native SDLC, or Developer Productivity Transformation programs.

Why Join?

Be at the forefront of enterprise AI transformation, shaping the future of software engineering through AI-powered development practices, intelligent automation, and next-generation engineering operating models.

Role description

Role Overview

We are seeking an experienced Program Manager to lead a large-scale AI-Driven Software Development Lifecycle (AI-DLC) Transformation initiative. This role will drive enterprise adoption of AI-native engineering practices, agentic workflows, and AI-assisted software development, enabling measurable improvements in engineering productivity, quality, cost efficiency, and speed to market.

Key Responsibilities

• Lead end-to-end delivery of AI-DLC transformation programs across multiple business units.
• Establish and manage governance frameworks, operating models, executive reporting, program roadmaps, budgets, risks, and dependencies.
• Drive phased adoption strategies covering assessment, pilot execution, enterprise scaling, and transition to self-sufficiency.
• Coordinate cross-functional teams including platform engineering, architects, Forward Deployed Engineers (FDEs), product specialists, and client engineering teams.
• Manage stakeholder alignment across executive leadership, engineering organizations, and delivery teams.
• Track and drive value realization through metrics such as DORA metrics, cycle time, defect rates, developer productivity, AI adoption, and engineering maturity.
• Lead organizational change management, enablement programs, training initiatives, and capability transfer activities.
• Ensure successful rollout of AI-assisted development workflows, governance controls, playbooks, SOPs, and reusable engineering assets.

Required Qualifications

• 10+ years of experience in Program Management, IT Delivery, Engineering Transformation, or related fields.
• Proven success leading large-scale Software Engineering, DevOps, Platform Engineering, or Digital Transformation programs.
• Strong expertise in Agile delivery, DevOps, SDLC modernization, enterprise governance, and organizational change management.
• Experience with GitHub, AI-assisted software development platforms, developer productivity programs, or engineering transformation initiatives.
• Demonstrated ability to manage global, distributed, and cross-functional teams.
• Excellent executive communication, stakeholder management, facilitation, risk management, and problem-solving skills.

Preferred Qualifications

• Hands-on experience leading Generative AI, Agentic AI, GitHub Copilot, AI-native SDLC, or Developer Productivity Transformation programs.

Why Join?

Be at the forefront of enterprise AI transformation, shaping the future of software engineering through AI-powered development practices, intelligent automation, and next-generation engineering operating models.

Skills

AI Coding Agents, Agentic AI, CI/CD, DevOps, Program Manager, Transformation Manager, Engineering Transformation, AI Transformation, Agile, DevOps, SDLC Modernization, Platform Engineering, GitHub, Developer Productivity, Enterprise Governance, Change Management, DORA Metrics, Executive Stakeholder Management, Global Delivery, Engineering Excellence.

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Information Technology Services 1-10 employees

UST Global SM (UST) is a leading provider of end-to-end IT services and solutions for Global 2000 companies. The company has a client-centric Global Engagement Model that combines local, senior, on-site resources with the cost, scale, and quality advantages of off-shore operations.In every business engagement, we seek the opportunity to build long-lasting, strategic relationships. This client-centric focus is the heart of our corporate values and the soul of our culture, and forms the basis for how we, as a company, operate and serve our clients. Commitment to long-term client success empowers every associate to provide value and flexibility beyond the contract.The industry-leading expertise found within our Centers of Excellence (CoEs) plays a key role in our success with clients. The CoEs deliver pragmatic IT solutions that allow clients to consistently achieve their most critical business objectives. Our Partner Program complements the Centers of Excellence. The program aims to develop strategic relationships with best-of-breed organizations to provide UST developers with advance access to new technology and educational resources.We are certified by KPMG as an SEI-CMMI and PCMM Level 5 company. We adopt Six Sigma practices for developing our client-facing processes. Our centers in India are now ISO 27001 certified. These certifications and practices provide a qualified foundation for all UST service offerings and enable our clients to benefit internally. Historyhttp://www.ust-global.com/aboutmenon.aspx Product & Serviceshttp://www.ust-global.com/services.aspx

UST Global SM (UST) is a leading provider of end-to-end IT services and solutions for Global 2000 companies. The company has a client-centric Global Engagement Model that combines local, senior, on-site resources with the cost, scale, and quality advantages of off-shore operations.In every business engagement, we seek the opportunity to build long-lasting, strategic relationships. This client-centric focus is the heart of our corporate values and the soul of our culture, and forms the basis for how we, as a company, operate and serve our clients. Commitment to long-term client success empowers every associate to provide value and flexibility beyond the contract.The industry-leading expertise found within our Centers of Excellence (CoEs) plays a key role in our success with clients. The CoEs deliver pragmatic IT solutions that allow clients to consistently achieve their most critical business objectives. Our Partner Program complements the Centers of Excellence. The program aims to develop strategic relationships with best-of-breed organizations to provide UST developers with advance access to new technology and educational resources.We are certified by KPMG as an SEI-CMMI and PCMM Level 5 company. We adopt Six Sigma practices for developing our client-facing processes. Our centers in India are now ISO 27001 certified. These certifications and practices provide a qualified foundation for all UST service offerings and enable our clients to benefit internally. Historyhttp://www.ust-global.com/aboutmenon.aspx Product & Serviceshttp://www.ust-global.com/services.aspx