Program Management Manager

Flex; Malaysia; On-site; MYR 180,000 - 300,000; Full time

Benefits offered by this job

Medical benefits

Dental

Life Insurance

Paid Time Off

Performance Bonus

Job summary

Flex is a leading diversified manufacturing partner dedicated to helping brands design, build, and deliver innovative products. We seek a Program Management Manager in Prai, Penang to drive schedules, budgets, and cross-team collaboration for complex product initiatives.

The role emphasizes tracking metrics, leading program governance, and coordinating with customers to ensure on-time delivery, quality, and satisfaction across multiple accounts.

Qualifications

• Typically requires a Bachelor’s degree in engineering or related field or equivalent experience.
• Minimum of 10 years of experience in program administration/management.
• Demonstrates advanced operations, technical and people/process skills.
• Prior EMS industry experience is preferred.
• Strong customer relationship and cross-site coordination abilities.

Responsibilities

• Organize, plan and direct program schedules and budgets.
• Track metrics and drive action items based on results.
• Assist with contract negotiations as required.
• Oversee interdepartmental activities to meet product development timelines and business metrics.
• Staff and recruit for program phases and manage resources.
• Coordinate product life cycle activities with P&L and customer satisfaction.
• Serve as main communication channel for customers and act as escalation point.

Skills

Program management

Stakeholder management

Budgeting

Scheduling

Education

Bachelor’s degree in engineering or related field

Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment.

Job Summary

Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, Axiom, with the spin planned for Q1 2027. If the intended spin occurs, this role will support Axiom, a company focused on critical digital infrastructure and delivering end-to-end power and thermal management solutions for AI data centers and other mission‑critical applications.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Program Management Manager located in Prai, Penang .

What a typical day looks like:

• Organize, plan and direct program schedules and budgets.
• In charge of tracking relevant metrics and drive action items based on results.
• Provide help, knowledge and expertise with contract negotiations as required.
• Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.
• Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
• Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
• Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.
• Be the key channel of communication for customers and act as escalation in the event of customer issues.
• In charge of customer´s satisfaction reviews and corrective actions.
• Maintain current and develop additional business with customers.
• Monitor and track that project and program deliverables are met.
• Be accountable for maintaining excellent customer relations with both new and existing customers.
• Holds up production sites for projects, costs and other customer related matters through business and expertise.

The experience we’re looking to add to our team:

• Typically requires a Bachelor’s degree in engineering or related field or equivalent experience.
• Typically requires a minimum of 10 years of experience in program administration/management or related area.
• Demonstrates advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.
• Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site.
• Accountability for the program wellness.
• Demonstrates expert knowledge of the function and a thorough understanding of Flex and related business.
• Demonstrates detailed expertise in very complex functional/ technical area or broad breadth of knowledge in multiple areas.
• Understands the strategic impact of the function across sites.
• Prior experience in EMS industry is preferred.

What you’ll receive for the great work you provide:

• Medical benefits, dental, vision
• Life Insurance
• Paid Time Off
• Performance Bonus

FA22

Job Category

Operations

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We’re happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we’ll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).