Program Lead for New Product Launches & Customer Success

VS Industry Bhd; Kulai; On-site; MYR 60,000 - 120,000; Full time

Job summary

VS Industry Bhd is seeking a Program Assistant Manager / Manager – Program in Kulai, Johor. You will lead program activities to meet customer requirements and coordinate with cross-functional teams to ensure successful product launches on time.

Responsibilities include monitoring progress, guiding the program team, and managing customer risks while maintaining strong relationships with customers and internal stakeholders.

Qualifications

• Bachelor's or Diploma in Business Admin, Engineering, or related field.
• At least 3 years in managerial roles in program/project/customer management or similar.
• Experience in manufacturing/electronics/EMS is a plus.

Responsibilities

• Lead and manage program activities to meet department objectives and customer requirements.
• Coordinate with customers and cross-functional teams to ensure new product launches meet timelines.
• Monitor progress, track changes, risks, and actions to achieve project goals.
• Guide and support the program team to align with business objectives.
• Manage customer-related risks, claims, write-offs, and commercial issues.
• Analyze forecasts and waterfall charts to support capacity planning.
• Build strong relationships with customers and internal stakeholders.

Skills

Program management

Customer management

Leadership

Education

Diploma/Bachelor's degree in Business/Engineering

Job description

VS Industry Bhd is seeking a Program Assistant Manager / Manager – Program in Kulai, Johor. You will lead program activities to meet customer requirements and coordinate with cross-functional teams to ensure successful product launches on time.

Responsibilities include monitoring progress, guiding the program team, and managing customer risks while maintaining strong relationships with customers and internal stakeholders.