Professional Debt Recovery Executive

Dhir & Partners Sdn Bhd; Muar; On-site; MYR 33,000 - 58,000; Full time

Benefits offered by this job

Performance-based high income

Job summary

Dhir & Partners Sdn Bhd is seeking a Credit Recovery Officer for a full-time, on-site role based in Ampang/Muar. You will manage debt collection, contact clients to resolve overdue payments, and maintain precise financial records.

The role requires strong interpersonal skills and experience in credit recovery, with discretion in handling sensitive information and a focus on timely balance recovery. A relevant finance degree is preferred.

Qualifications

• Strong interpersonal and customer service abilities to communicate effectively with clients.
• Proficient in debt collection and finance processes; solid understanding of credit recovery practices.
• Analytical skills to evaluate accounts and devise repayment plans.
• Ability to handle sensitive information with discretion and maintain professionalism.
• Prior experience in credit recovery or related financial roles is beneficial.
• Diploma or degree in Finance, Accounting, Business Administration, or related field preferred.

Responsibilities

• Manage debt collection processes and follow up on overdue accounts.
• Contact clients to resolve outstanding payments and negotiate repayment schedules.
• Maintain accurate records of financial transactions and communications.
• Analyze accounts to identify recovery opportunities and risks.
• Develop and implement repayment plans tailored to client situations.
• Build positive relationships to ensure timely recovery of balances.

Skills

Interpersonal skills

Debt collection

Analytical skills

Discretion

Credit recovery experience

Communication

Education

Diploma or degree in Finance/Accounting/Business Administration

Job description

Dhir & Partners Sdn Bhd is a Malaysia-based company located at Tower 3, 296, Jalan Ampang, Kuala Lumpur. We also have a branch at Jalan Pesta , Muar Johor .The company has a firm presence in the region and serves as a trusted name for its offerings. Dhir & Partners is committed to providing professional services with reliability and proficiency to meet the needs of its clients.

Role Description

This is a full-time, on-site role for a Credit Recovery Officer, based in Ampang/Muar. The Credit Recovery Officer will be responsible for managing debt collection processes, contacting clients to resolve outstanding payments, and maintaining accurate records of financial transactions. The role also involves analyzing accounts, developing repayment plans, and building positive relationships with clients while ensuring timely recovery of overdue balances.

• Ethical and legal work
• Structured scripts & training
• Performance-based high income

Qualifications

• Strong Interpersonal Skills and Customer Service abilities to communicate effectively and build good relationships with clients
• Proficiency in Debt Collection and Finance processes, with a solid understanding of credit recovery practices
• Analytical Skills to evaluate client accounts and devise actionable repayment plans
• Ability to handle sensitive information with discretion and maintain professionalism under challenging situations
• Prior experience in credit recovery or related financial roles is beneficial
• A diploma or degree in Finance, Accounting, Business Administration, or a related field is preferred