Production Support Manager

Randstad – Renesas; Shah Alam; On-site; MYR 90,000 - 120,000; Full time

Job summary

Randstad is seeking a supply chain planner focusing on OSAT coordination and SAP-based production orders. You will manage WIP, material shortages, and backlog resolution to ensure on-time shipping within target dates.

Responsibilities include coordinating monthly forecasts with OSAT, analyzing inventory, and maintaining planning master data for accurate reporting and KPI improvements.

Qualifications

• Experience in supply chain planning and OSAT management.
• Proficiency with SAP Production Orders/Work Orders and WIP control.
• Strong ability to track delivery commitments and adjust plans.

Responsibilities

• Provide supply status aligned with demand (Forecast/Actual/Build Strategy).
• Plan and prepare Production/Work Orders via SAP; oversee WIP and shortages.
• Coordinate delivery commit plans and recovery actions.
• Monitor order fulfillment and negotiate with OSAT for timely delivery.
• Analyze inventory, manage DOI, and address slow-moving stock.
• Ensure accuracy of planning master data and reporting KPIs (OTD, Cycle Time).
• Attend operations meetings and ensure policy compliance.

Skills

Supply chain

OSAT coordination

Forecasting

WIP management

Delivery metrics

Tools

SAP

Excel

ERP systems

Job description

Function as a key member of platform and business teams providing supply status in relation to overall demand requirement (Forecast / Actual demand / Build Strategy) while facilitating effective communication between supply chain, OSAT (3rd party vendor) manufacturing, customer services, and all related support function.

OSAT management - Plan and prepare Production Orders/Work Orders via SAP (POs) , overseeing all aspects of OSAT management including Work-in-Progress (WIP) movement, material shortages, and backlog resolution, ensuring timely shipping within target ship date / standard cycle time.

Provide and owns delivery commit plans including delivery recovery plans.

Monitor order fulfillment progress, providing timely feedback and devising contingency plans. Coordinate monthly forecasts with OSAT, ensuring prompt follow-up and negotiation for delivery commitments.

Analyze inventory, maintain planning parameters master data, and drive improvement in delivery performance metrics

Conduct inventory analysis, including managing Days of Inventory (DOI), addressing slow-moving and obsolete stock, adjusting order quantities, recommending material substitutions, and depleting inventory.

Maintain accuracy and integrity of planning parameters master data, ensuring precise reporting within systems, and utilize performance metrics to drive improvement in delivery performance, including On-Time Delivery (OTD), Supplier OTD, Cycle Time, and B2B transaction statistics and revenue.

Attend operations meetings, ensure alignment with company goals, support internal projects, and uphold compliance with policies and regulations

Qualifications:

Function as a key member of platform and business teams providing supply status in relation to overall demand requirement (Forecast / Actual demand / Build Strategy) while facilitating effective communication between supply chain, OSAT (3rd party vendor) manufacturing, customer services, and all related support function.

OSAT management - Plan and prepare Production Orders/Work Orders via SAP (POs) , overseeing all aspects of OSAT management including Work-in-Progress (WIP) movement, material shortages, and backlog resolution, ensuring timely shipping within target ship date / standard cycle time.

Provide and owns delivery commit plans including delivery recovery plans.

Monitor order fulfillment progress, providing timely feedback and devising contingency plans. Coordinate monthly forecasts with OSAT, ensuring prompt follow-up and negotiation for delivery commitments.

Analyze inventory, maintain planning parameters master data, and drive improvement in delivery performance metrics

Conduct inventory analysis, including managing Days of Inventory (DOI), addressing slow-moving and obsolete stock, adjusting order quantities, recommending material substitutions, and depleting inventory.

Maintain accuracy and integrity of planning parameters master data, ensuring precise reporting within systems, and utilize performance metrics to drive improvement in delivery performance, including On-Time Delivery (OTD), Supplier OTD, Cycle Time, and B2B transaction statistics and revenue.

Attend operations meetings, ensure alignment with company goals, support internal projects, and uphold compliance with policies and regulations

Randstad is a global talent leader with the vision to be the world’s most equitable and specialised talent company.

As a partner for talent and through our four specialisations - Operational, Professional, Digital and Enterprise - we provide clients with the high-quality, diverse and agile workforces that they need to succeed in a talent scarce world.

We help people secure meaningful roles, develop relevant skills and find purpose and belonging in their workplace.

Through the value we create, we are committed to a better and more sustainable future for all.

Randstad is a global talent leader with the vision to be the world’s most equitable and specialised talent company.

As a partner for talent and through our four specialisations - Operational, Professional, Digital and Enterprise - we provide clients with the high-quality, diverse and agile workforces that they need to succeed in a talent scarce world.

We help people secure meaningful roles, develop relevant skills and find purpose and belonging in their workplace.

Through the value we create, we are committed to a better and more sustainable future for all.

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