Production Quality Engineer

Supermicro; Kulai; On-site; MYR 72,000 - 96,000; Full time

Job summary

Supermicro is seeking a Production Quality Engineer to safeguard product quality and reliability across manufacturing sites. You will monitor quality metrics, lead root cause investigations, and implement corrective actions to improve manufacturability and customer satisfaction.

You will work with production, engineering, supply chain, and global teams to uphold high standards. Responsibilities include QA analysis, supplier quality management, and developing standardized quality practices.

Qualifications

• Bachelor’s degree in Quality, electrical engineering (EE), mechanical engineering (ME) or related field.
• Ideally 3+ years of progressive quality control experience in Electrical & Electronic Industry and supplier quality management.
• Experience with QC methodologies and quality assurance practices, and issue analysis.
• Strong independence, diligence, initiative, and a positive attitude.
• Excellent communication, coordination, and teamwork skills.
• Fluent in English and Bahasa Malaysia; familiarity with Taiwanese business culture is advantageous.

Responsibilities

• Review and adhere to company policies and employment terms.
• Perform comprehensive quality issue analyses and generate Failure Analysis (FA) reports.
• Evaluate material data sheets and ensure adherence to criteria.
• Collaborate with internal teams and suppliers to sustain superior product quality.
• Communicate clearly across cross-functional teams to enable problem-solving.
• Maintain quality data records with traceability for internal and external verification.
• Drive continuous quality improvement initiatives with cross-functional teams.
• Coordinate field site product quality control and integrate global feedback.
• Monitor implementation of corrective and preventive actions to mitigate issues.
• Develop and maintain standard operating procedures for quality processes.

Skills

Quality control

Electrical engineering

Manufacturing quality

Root cause analysis

Communication

Education

Bachelor's Degree in Quality/EE/ME

Job description

About Supermicro

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Req ID: 30448

About Supermicro

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary

Our Production team is seeking a Production Quality Engineer to ensure product quality and reliability throughout the manufacturing process. The role is responsible for monitoring and analyzing quality metrics, driving product and process improvements, and implementing design feedback to enhance manufacturability and customer satisfaction. Key responsibilities include overseeing incoming and supplier quality, in-process manufacturing quality, product reliability, and post-sales quality support. The Production Quality Engineer also leads root cause investigations, implements corrective and preventive actions, establishes standardized quality practices, and collaborates closely with production, engineering, supply chain, and global operations teams to drive continuous improvement and maintain high-quality standards across all manufacturing sites.

Essential Duties And Responsibilities

• Review and adhere to all company policies as outlined in the latest revision of the Employee Handbook and comply with all terms and conditions of applicable employment agreements.
• Manage comprehensive quality issue analysis and generate thorough Failure Analysis (FA) reports from a quality perspective.
• Demonstrate strong quality assurance capabilities, particularly in evaluating material data sheets and adherence to specified criteria.
• Collaborate effectively with internal teams and external suppliers to achieve and sustain superior product quality.
• Facilitate clear and effective communication across cross-functional teams to ensure seamless information exchange and problem-solving.
• Oversee the creation, collection, analysis, and secure traceability of quality data, maintaining comprehensive records for internal and external verification.
• Partner with cross-functional teams to drive continuous quality improvement initiatives.
• Conduct field site product quality control and collaborate with worldwide quality teams to integrate feedback and implement quality enhancements.
• Monitor the implementation of solutions and preventative mechanisms to address and mitigate potential quality issues
• Develop and maintain standard operating procedures to ensure consistent quality processes.

Qualifications

• Bachelor’s Degree in Quality, Electrical Engineering (EE), Mechanical Engineering (ME), or a related field. Candidates with relevant certifications and extensive working experience in the Electrical & Electronic Industry will also be considered.
• Ideally candidate have over 3 years of progressive quality control experience, specifically within the Electrical & Electronic Industry and supplier quality management.
• Demonstrated expertise in Quality Control (QC) methodologies and extensive experience with quality assurance practices and issue analysis.
• Possess strong independence, diligence, initiative, and a positive attitude.
• Exhibit excellent communication, coordination, and teamwork skills.
• Strong communication skills in English and Bahasa Malaysia. As the role engages with stakeholders in Taiwan, familiarity with Taiwanese business culture is valuable. Proficiency in multiple languages will be considered an advantage.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.