Production Quality Engineer

Supermicro; Kulai; On-site; MYR 70,000 - 110,000; Full time

Job summary

Supermicro is seeking a Production Quality Engineer to ensure product quality and reliability in manufacturing. You will monitor quality metrics, drive process improvements, and implement design feedback across global sites.

Responsibilities include supplier and in-process quality oversight, root cause investigations, and CAPA with cross-functional teams, ensuring high standards and customer satisfaction.

Qualifications

• Bachelor's degree in Quality, EE, ME or related field.
• 3+ years in progressive quality control in Electrical & Electronic Industry.
• Experience with QC methodologies and QA practices.
• Strong English and Bahasa Malaysia; multilingual skills are a plus.

Responsibilities

• Oversee incoming, supplier, in-process, and post-sales quality processes.
• Lead root cause investigations and CAPA activities.
• Collaborate with production, engineering, supply chain and global operations to improve quality.
• Create and maintain SOPs; ensure traceability and data integrity.

Skills

QC methodologies

Quality assurance

Issue analysis

Communication

Teamwork

Education

Bachelor’s Degree in Quality/EE/ME

Job description

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Our Production team is seeking a Production Quality Engineer to ensure product quality and reliability throughout the manufacturing process. The role is responsible for monitoring and analyzing quality metrics, driving product and process improvements, and implementing design feedback to enhance manufacturability and customer satisfaction. Key responsibilities include overseeing incoming and supplier quality, in-process manufacturing quality, product reliability, and post-sales quality support. The Production Quality Engineer also leads root cause investigations, implements corrective and preventive actions, establishes standardized quality practices, and collaborates closely with production, engineering, supply chain, and global operations teams to drive continuous improvement and maintain high-quality standards across all manufacturing sites.

Essential Duties and Responsibilities:

• Review and adhere to all company policies as outlined in the latest revision of the Employee Handbook and comply with all terms and conditions of applicable employment agreements.
• Manage comprehensive quality issue analysis and generate thorough Failure Analysis (FA) reports from a quality perspective.
• Demonstrate strong quality assurance capabilities, particularly in evaluating material data sheets and adherence to specified criteria.
• Collaborate effectively with internal teams and external suppliers to achieve and sustain superior product quality.
• Facilitate clear and effective communication across cross-functional teams to ensure seamless information exchange and problem-solving.
• Oversee the creation, collection, analysis, and secure traceability of quality data, maintaining comprehensive records for internal and external verification.
• Partner with cross-functional teams to drive continuous quality improvement initiatives.
• Conduct field site product quality control and collaborate with worldwide quality teams to integrate feedback and implement quality enhancements.
• Monitor the implementation of solutions and preventative mechanisms to address and mitigate potential quality issues
• Develop and maintain standard operating procedures to ensure consistent quality processes.

Qualifications:

• Bachelor’s Degree in Quality, Electrical Engineering (EE), Mechanical Engineering (ME), or a related field. Candidates with relevant certifications and extensive working experience in the Electrical & Electronic Industry will also be considered.
• Ideally candidate have over 3 years of progressive quality control experience, specifically within the Electrical & Electronic Industry and supplier quality management.
• Demonstrated expertise in Quality Control (QC) methodologies and extensive experience with quality assurance practices and issue analysis.
• Possess strong independence, diligence, initiative, and a positive attitude.
• Exhibit excellent communication, coordination, and teamwork skills.
• Strong communication skills in English and Bahasa Malaysia. As the role engages with stakeholders in Taiwan, familiarity with Taiwanese business culture is valuable. Proficiency in multiple languages will be considered an advantage.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.