Production Application Support Engineer

LUXOFT MALAYSIA SDN. BHD.; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Luxoft Malaysia Sdn. Bhd. is seeking a production support specialist for treasury applications. You will handle L1/L2 technical and functional support, monitor online trade booking apps, and manage EOD batch and environment tasks across morning, night and weekend shifts.

The role requires 2+ years in production support, ability to read unix logs, SQL data fetching, and strong teamwork and communication skills. Familiarity with Murex and Control-M is a plus.

Qualifications

• 2+ years of experience in production application support environment.
• Ability to read unix logs for debugging and troubleshooting.
• SQL experience to fetch data.
• Experience in providing L1 & L2 application technical and functional support.
• Excellent team collaboration.
• Excellent written and verbal communication skills.
• Flexible in working in shift timings and over weekends.
• Control-M experience (nice-to-have).
• Experience with Murex (nice-to-have).

Responsibilities

• L1 & L2 application technical and functional support in production treasury environment.
• Monitoring and issue resolution of online trade booking applications.
• Resolving technical services related issues, environment management and EOD batch support in morning/night/weekend shifts - 24/7.
• Production support of Java/microservices application.

Skills

L1/L2 support

SQL

Unix logs

Java/microservices

Shift work

Team collaboration

Communication

Murex

Control-M

Tools

Murex

Control-M

Job description

Treasury application production support engagement covering technical issues, services and environment monitoring and EOD Batch support for a leading Singapore based bank.

Key responsibilities

L1 & L2 application technical and functional support in production treasury application support environment

Monitoring and issue resolution of online trade booking applications

Resolving technical services related issues, environment management and EOD batch support in morning/night/weekend shifts - 24/7

Production support of Java/microservices application

About you

2+ years of experience in production application support environment

Ability to read unix logs for debugging and troubleshooting

SQL experience to fetch data

Experience in providing L1 & L2 application technical and functional support

Excellent team collaboration

Excellent written and verbal communication skills

Flexible in working in shift timings and over weekends

Control-m experience (nice-to-have)

Experience with Murex (nice-to-have)

Luxoft, a DXC Technology Company, is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. We enable business transformation, enhance customer experiences, and boost operational efficiency through strategizing, consulting, and engineering services.

With deep domain expertise in the finance, telecom, energy, automotive, travel and aviation industries, the company consistently goes beyond its clients' expectations by bringing together technology, talent, innovation, and the highest quality standards.

Being the next generation IT provider, Luxoft has a huge presence covering 21 countries across the globe. Over the years, we have extended the range of our services and have built core competences within each key verticals. We have enhanced our capabilities by investing in R&D and creating proprietary software platforms for the energy, telecommunications, automotive, and finance markets.

Awards and Industry Recognitions:

“we.CONECT’s CAR HMi Concepts and Systems 2014 Congress Award”.

"Best of Show" Finovate 2014

Ranked #57 in the ‘Top 100’ by FinTech 100 2014

Ranked #18 in the ‘Top 100’ by the International Association of Outsourcing Professionals® (IAOP®)

Luxoft key facts:

Over 160+ clients

13.000 employees worldwide

42 offices in 21 countries acrross 5 continents

If you are ready to engineer your future, join us in our journey. Follow Luxoft for regular updates and an inside look at our business.

Luxoft, a DXC Technology Company, is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. We enable business transformation, enhance customer experiences, and boost operational efficiency through strategizing, consulting, and engineering services.

With deep domain expertise in the finance, telecom, energy, automotive, travel and aviation industries, the company consistently goes beyond its clients' expectations by bringing together technology, talent, innovation, and the highest quality standards.

Being the next generation IT provider, Luxoft has a huge presence covering 21 countries across the globe. Over the years, we have extended the range of our services and have built core competences within each key verticals. We have enhanced our capabilities by investing in R&D and creating proprietary software platforms for the energy, telecommunications, automotive, and finance markets.

Awards and Industry Recognitions:

“we.CONECT’s CAR HMi Concepts and Systems 2014 Congress Award”.

"Best of Show" Finovate 2014

Ranked #57 in the ‘Top 100’ by FinTech 100 2014

Ranked #18 in the ‘Top 100’ by the International Association of Outsourcing Professionals® (IAOP®)

Luxoft key facts:

Over 160+ clients

13.000 employees worldwide

42 offices in 21 countries acrross 5 continents

If you are ready to engineer your future, join us in our journey. Follow Luxoft for regular updates and an inside look at our business.