Production Application Support

Luxoft; Kuala Lumpur; On-site; MYR 47,000 - 76,000; Full time

Job summary

Luxoft in Malaysia is seeking a Production Support Analyst to provide L1/L2 support for a treasury application in a production environment. You will monitor applications, resolve issues, and support environment management and EOD batch processes in 24/7 shifts.

Candidates should read Unix logs, have SQL experience, and show strong communication, teamwork, and stakeholder management. Flexibility to work mornings, nights, and weekends is required; experience with production support of

Qualifications

• 3 years of experience in production application support environment.
• Ability to read unix logs for debugging and troubleshooting.
• SQL experience is needed to fetch data
• Experience in providing L1 & L2 application technical and functional support
• Excellent team collaboration
• Excellent written and verbal communication skills
• Strong stakeholder management
• Flexible in working in shift timings and over weekends

Responsibilities

• L1 & L2 application technical and functional support in production treasury environment.
• Monitoring and issue resolution of online trade booking applications.
• Environment management and EOD batch support; 24/7 shifts.
• Production support of Java/microservices applications.

Skills

Unix log reading

SQL

L1/L2 production support

Team collaboration

Communication skills

Stakeholder management

Shift work willingness

Tools

Control-m

Murex

Job description

Project Description

Treasury application Production support engagement covering technical issues, services and environment monitoring and EOD Batch support for a leading Singapore based bank

Responsibilities:

• L1 & L2 application technical and functional support in production treasury application support environment
• Monitoring and issue resolution of online trade booking applications
• Resolving technical services related issues, environment management and EOD batch support in morning/night/weekend shifts- 24/7
• Production support of Java/microservices application

Mandatory Skills Description:

• 3 years of experience in production application support environment
• Ability to read unix logs for debugging and troubleshooting.
• SQL experience is needed to fetch data
• Experience in providing L1 & L2 application technical and functional support
• Excellent team collaboration
• Excellent written and verbal communication skills
• Strong stakeholder management
• Flexible in working in shift timings and over weekends

Nice to have:

• Control-m experience
• Experience with Murex