Product Specialist, Vaccines (Central)

MSD; Selangor; On-site; MYR 60,000 - 90,000; Full time

Job summary

MSD Malaysia is seeking a Product Specialist (Central) to detail, promote and sell our products to private and government healthcare professionals. You will build relationships with key stakeholders, execute account plans and ensure 100% compliance with medical, legal and compliance processes.

Ideal candidates have 3–5 years of pharmaceutical sales experience, strong presentation skills and a proven sales record. Experience with vaccines is a plus.

Qualifications

• 3–5 years pharmaceutical sales experience
• Experience in vaccines is a plus
• Strong presentation and customer‑focus with a proven sales record

Responsibilities

• Detail, promote and sell MSD products to private and government healthcare professionals
• Build relationships with key stakeholders and execute account plans
• Ensure 100% compliance with medical, legal and compliance processes
• Manage central territory (50%) and plan promotional activities with cross‑functional teams

Skills

Sales skills

Relationship building

Presentation skills

Ethics and integrity

Account planning

Cross-functional collaboration

Education

Degree in Pharmacy/Biomedical Science/Microbiology/Science

Job description

Job title : Product Specialist (Central)

Overall Job Purpose

• Detail, promote and sell our company’s products to the private or government healthcare professionals. The primary focus of activities is to drive business for products through building relationship with key stakeholders within the account.
• Achieve maximal sales and market share through personal promotion that is targeted and tailored for customers that benefit patients and adheres to ethical standards. Build and execute account management plans for top accounts. Ensure timely execution of planned activities.
• 100% compliant with internal medical, legal & compliance processes

Key Responsibilities (include % of time breakdown)

• To achieve strategic objectives as required by the franchise (e.g. market growth, sales growth, growth of accounts, formulary listings, new product market priming)
• Demonstrate high level of sales expertise and relationship management (through product & TA knowledge; selling skills, product presentation skills & managing customers)
• Be accountable for sales, activities and compliance within the assigned territory

Territory & Account Management (50%)

• Proactively plan and optimize overall sales results performance through effective territory management
• Demonstrate ability to resolve problems in timely manner, escape issues early
• Effective planning & execution of marketing/promotional activities according to plan (eg Focus Group Meeting, Lunch & Learn, Scientific leader engagement program & digital programs execution)
• Ensure timely submission and approval of documentations & reports for activities
• Build and execute account plans for key accounts, through in-depth understanding of customers (profile/behavior/influence network/needs etc.)

Degree in Pharmacy/ Biomedical Science/ Microbiology/Science

Experience

• Minimum 3-5 years pharmaceutical sales experience in Pharmaceutical industry- Multisector
• Experience in Vaccines is an added advantage
• Strong presentation skills, positive attitude and strong sales achievement
• Strong customer focus and proven relationship building skills
• Good track record in sales, with a history of achieving results
• No experience but with a good business acumen can be considered
• Focus on customer & patients
• Drive results, rapid & disciplined decision making
• Demonstrates Ethics and Integrity
• Self-driven and proactive to manage the dynamics of the cross functional team, including planning & problem solving
• Uses relationship building skills (e.g. opening, need-based selling, intimate customer understanding) to effectively influence the target audiences
• Develops clear call objectives based to obtain the desired behavioral outcome
• Identifies drivers and barriers (opportunities and objections / obstacles) and applies objection handling techniques to lead the discussion process to a positive outcome
• Identifies buying signals and makes a direct and compelling request / recommendation based on the desired behavioral outcome (close the sale)
• Present self professionally and delivers messages confidently
• Effectively executes promotional programs and brand / franchise messages to the targeted segment
• Utilizes effective time management (e.g. route planning) to maximize reach and access to customers
• Routinely seeks customer feedback and provides timely and useful communication to internal and external customers
• Captures and utilizes ongoing customer information and competitor intelligence using available technology
• Tracks, verifies and optimizes reach, frequency and tactical promotion objectives for identified customer groups over the short and long term
• Routinely follows up and finds solutions to address objections / issues
• Develops an integrated sales/account plan based on marketing strategy, competitor assessment, customer understanding, business opportunity and key tracking metrics
• Generates target list from agreed customer segments with prioritization based on individual potential and influence
• Applies internal data and competitor/ market information (e.g. IMS data) into plan development
• Refines plan when appropriate (e.g. selling activities) based on customer feedback and optimal return
• Achieves synergy with the planning of other functional groups (e.g. medical, public affairs) in interacting with customers
• Utilizes available technologies in planning activities
• Allocates agreed resources to achieve business objective and desired ROI

Leadership competencies

• Focus on customer & patients
• Drive results, rapid & disciplined decision making
• Demonstrates Ethics and Integrity
• Displays courage & candor
• Fosters collaboration

Functional Competencies

• Self-driven and proactive to manage the dynamics of the cross functional team, including planning & problem solving
• Uses relationship building skills (e.g. opening, need-based selling, intimate customer understanding) to effectively influence the target audiences
• Develops clear call objectives based to obtain the desired behavioral outcome
• Identifies drivers and barriers (opportunities and objections / obstacles) and applies objection handling techniques to lead the discussion process to a positive outcome
• Identifies buying signals and makes a direct and compelling request / recommendation based on the desired behavioral outcome (close the sale)
• Present self professionally and delivers messages confidently
• Effectively executes promotional programs and brand / franchise messages to the targeted segment
• Utilizes effective time management (e.g. route planning) to maximize reach and access to customers
• Routinely seeks customer feedback and provides timely and useful communication to internal and external customers
• Captures and utilizes ongoing customer information and competitor intelligence using available technologyTracks, verifies and optimizes reach, frequency and tactical promotion objectives for identified customer groups over the short and long term
• Routinely follows up and finds solutions to address objections / issues
• Develops an integrated sales/account plan based on marketing strategy, competitor assessment, customer understanding, business opportunity and key tracking metrics
• Generates target list from agreed customer segments with prioritization based on individual potential and influence

Job title : Product Specialist (Central)

Overall Job Purpose

• Detail, promote and sell our company’s products to the private or government healthcare professionals. The primary focus of activities is to drive business for products through building relationship with key stakeholders within the account.
• Achieve maximal sales and market share through personal promotion that is targeted and tailored for customers that benefit patients and adheres to ethical standards. Build and execute account management plans for top accounts. Ensure timely execution of planned activities.
• 100% compliant with internal medical, legal & compliance processes

Key Responsibilities (include % of time breakdown)

• To achieve strategic objectives as required by the franchise (e.g. market growth, sales growth, growth of accounts, formulary listings, new product market priming)
• Demonstrate high level of sales expertise and relationship management (through product & TA knowledge; selling skills, product presentation skills & managing customers)
• Be accountable for sales, activities and compliance within the assigned territory

Territory & Account Management (50%)

• Proactively plan and optimize overall sales results performance through effective territory management
• Demonstrate ability to resolve problems in timely manner, escape issues early
• Effective planning & execution of marketing/promotional activities according to plan (eg Focus Group Meeting, Lunch & Learn, Scientific leader engagement program & digital programs execution)
• Ensure timely submission and approval of documentations & reports for activities
• Build and execute account plans for key accounts, through in-depth understanding of customers (profile/behavior/influence network/needs etc.)

Degree in Pharmacy/ Biomedical Science/ Microbiology/Science

Experience

• Minimum 3-5 years pharmaceutical sales experience in Pharmaceutical industry- Multisector
• Experience in Vaccines is an added advantage
• Strong presentation skills, positive attitude and strong sales achievement
• Strong customer focus and proven relationship building skills
• Good track record in sales, with a history of achieving results
• No experience but with a good business acumen can be considered
• Focus on customer & patients
• Drive results, rapid & disciplined decision making
• Demonstrates Ethics and Integrity
• Displays courage & candor
• Fosters collaboration
• Self-driven and proactive to manage the dynamics of the cross functional team, including planning & problem solving
• Uses relationship building skills (e.g. opening, need-based selling, intimate customer understanding) to effectively influence the target audiences
• Develops clear call objectives based to obtain the desired behavioral outcome
• Identifies drivers and barriers (opportunities and objections / obstacles) and applies objection handling techniques to lead the discussion process to a positive outcome
• Identifies buying signals and makes a direct and compelling request / recommendation based on the desired behavioral outcome (close the sale)
• Present self professionally and delivers messages confidently
• Effectively executes promotional programs and brand / franchise messages to the targeted segment
• Utilizes effective time management (e.g. route planning) to maximize reach and access to customers
• Routinely seeks customer feedback and provides timely and useful communication to internal and external customers
• Captures and utilizes ongoing customer information and competitor intelligence using available technology
• Tracks, verifies and optimizes reach, frequency and tactical promotion objectives for identified customer groups over the short and long term
• Routinely follows up and finds solutions to address objections / issues
• Develops an integrated sales/account plan based on marketing strategy, competitor assessment, customer understanding, business opportunity and key tracking metrics
• Generates target list from agreed customer segments with prioritization based on individual potential and influence
• Applies internal data and competitor/ market information (e.g. IMS data) into plan development
• Refines plan when appropriate (e.g. selling activities) based on customer feedback and optimal return
• Achieves synergy with the planning of other functional groups (e.g. medical, public affairs) in interacting with customers
• Utilizes available technologies in planning activities
• Allocates agreed resources to achieve business objective and desired ROI

Leadership competencies

• Focus on customer & patients
• Drive results, rapid & disciplined decision making
• Demonstrates Ethics and Integrity
• Displays courage & candor
• Fosters collaboration

Functional Competencies

• Self-driven and proactive to manage the dynamics of the cross functional team, including planning & problem solving
• Uses relationship building skills (e.g. opening, need-based selling, intimate customer understanding) to effectively influence the target audiences
• Develops clear call objectives based to obtain the desired behavioral outcome
• Identifies drivers and barriers (opportunities and objections / obstacles) and applies objection handling techniques to lead the discussion process to a positive outcome
• Identifies buying signals and makes a direct and compelling request / recommendation based on the desired behavioral outcome (close the sale)
• Present self professionally and delivers messages confidently
• Effectively executes promotional programs and brand / franchise messages to the targeted segment
• Utilizes effective time management (e.g. route planning) to maximize reach and access to customers
• Routinely seeks customer feedback and provides timely and useful communication to internal and external customers
• Captures and utilizes ongoing customer information and competitor intelligence using available technology
• Tracks, verifies and optimizes reach, frequency and tactical promotion objectives for identified customer groups over the short and long term
• Routinely follows up and finds solutions to address objections / issues
• Develops an integrated sales/account plan based on marketing strategy, competitor assessment, customer understanding, business opportunity and key tracking metrics
• Generates target list from agreed customer segments with prioritization based on individual potential and influence

Flexible Work Arrangements: Not Applicable

Employee Status: Regular

Job Posting End Date: 11/30/2026

*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R424675

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Pharmaceuticals, Biotechnology & Medical Devices 101-1,000 employees

At MSD, our focus on developing novel medicines and vaccines that address unmet medical needs distinguishes us as one of the world’s leading research-driven pharmaceutical companies. Join us and experience our culture first-hand; one of strong ethics and integrity, diversified experiences and a resounding passion for improving human health. As part of our global team, you’ll have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.

History

Today's MSD is a global healthcare leader working to help the world be well. MSD is a tradename of Merck & Co., Inc., with headquarters in Whitehouse Station, N.J., U.S.A. Through our prescription medicines, vaccines, biologic therapies, and consumer care and animal health products, we work with customers and operate in more than 140 countries to deliver innovative health solutions. We also demonstrate our commitment to increasing access to healthcare through far-reaching policies, programs and partnerships.

We made our first steps towards meeting the needs of patients in Malaysia almost 45 years ago, in 1965. Today, Malaysia is one of 13 subsidiaries within the MSD Asia Pacific region. For more information, visit www.msd-malaysia.com

At MSD, our focus on developing novel medicines and vaccines that address unmet medical needs distinguishes us as one of the world’s leading research-driven pharmaceutical companies. Join us and experience our culture first-hand; one of strong ethics and integrity, diversified experiences and a resounding passion for improving human health. As part of our global team, you’ll have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.

History

Today's MSD is a global healthcare leader working to help the world be well. MSD is a tradename of Merck & Co., Inc., with headquarters in Whitehouse Station, N.J., U.S.A. Through our prescription medicines, vaccines, biologic therapies, and consumer care and animal health products, we work with customers and operate in more than 140 countries to deliver innovative health solutions. We also demonstrate our commitment to increasing access to healthcare through far-reaching policies, programs and partnerships.

We made our first steps towards meeting the needs of patients in Malaysia almost 45 years ago, in 1965. Today, Malaysia is one of 13 subsidiaries within the MSD Asia Pacific region. For more information, visit www.msd-malaysia.com