Product Quality Engineer (Ipoh)

COHERENT; Seberang Perai; On-site; MYR 60,000 - 90,000; Full time

Job summary

COHERENT is hiring a Product Quality Engineer (PQE) to ensure product quality and reliability across the manufacturing lifecycle. You will own health indicators, drive corrective actions, support NPI transitions, and ensure customer satisfaction through robust quality controls and issue resolution.

You will lead cross-functional teams for quality improvements, collaborate with NPI and production, and manage defect handling, failure analysis, and quality documentation in a QMS-compliant

Qualifications

• Bachelor's degree in engineering or related field.
• Experience in quality assurance within manufacturing.
• Knowledge of ISO/QMS and RCA methods (ICAR/CAR).

Responsibilities

• Assess and improve QC procedures to boost effectiveness and efficiency.
• Own QA product/process health indicators and dashboards (e.g., DPPM).
• Analyze QA/test/process failures and drive corrective actions (ICAR/CAR).
• Lead cross-functional teams for product quality and reliability projects (NPI and sustaining).
• Collaborate with NPI, engineering, production, supplier quality and customer teams on escalations and improvements.
• Handle defect verification, root cause analysis, containment, and lot disposition; oversee quality release decisions.

Skills

Quality control

Root cause analysis

Quality data analysis

Cross-functional collaboration

NPI support

Education

Bachelor's degree

Job description

Job Description – Product Quality Engineer (PQE)

Position Summary

The Product Quality Engineer is responsible for ensuring product quality and reliability throughout the manufacturing lifecycle. This role owns product/process health indicators, drives systematic corrective actions, supports NPI transitions, and ensures customer satisfaction through robust quality controls and issue resolution.

Key Responsibilities

1. Quality Control & Process Effectiveness

• Assess and recommend improvements to QC procedures to enhance effectiveness and efficiency.

• Own and monitor QA product/process health indicators (e.g., DPPM) and quality dashboards.

• Analyze QA/Test/Process failures and drive structured, systematic corrective and preventive actions (e.g., ICAR/CAR).

2. Cross-Functional Collaboration

• Participate in and lead cross-functional teams for product quality and reliability improvement projects (both NPI and sustaining).

• Work closely with NPI teams to coordinate and implement new products into mass production.

• Collaborate with engineering, production, supplier quality, and customer-facing teams on quality escalations and improvement activities.

3. Defect Management & Lot Disposition

• Perform defect verification, root cause analysis, containment, and follow-up on quality issues.

• Perform lot disposition, shipment blocking/approval, and oversee quality release decisions.

• Generate, implement, and close ICARs/CARs in timely manner.

4. New Product Introduction (NPI) Support

• Provide technical evaluation support for NPI builds.

• Monitor corrective actions, qualification progress, and production readiness.

5. Customer Quality Management

• Analyze and follow up on customer-reported problems and ensure timely containment, corrective action, and communication of status.

6. Reporting & Documentation

• Prepare quality reports, data analysis summaries, and audit-related documentation.

• Ensure quality documentation and procedures are properly maintained and compliant with internal QMS requirements.

Additional Expectations

• Lead continual improvement activities through defining test/process problems that drive quality excursions.

• Support ISO audit preparation and quality metrics performance reviews.

• Practice risk-based thinking and contribute to process FMEA/PFMEA updates where required.

ABOUT US

Coherent is a global leader in lasers, engineered materials and networking components. We are a vertically integrated manufacturing company that develops innovative products for diversified applications in the industrial, optical communications, military, life sciences, semiconductor equipment, and consumer markets. Coherent provides a comprehensive career development platform within an environment that challenges employees to perform at their best, while rewarding excellence and hard-work through a competitive compensation program. It's an exciting opportunity to work for a company that offers stability, longevity and growth. Come Join Us!

Job Identification: 2015757

Degree Level: Bachelor's Degree

Job Schedule: Full time