Product Owner

Ethixbase360; Malaysia; Hybrid; MYR 120,000 - 180,000; Full time

Job summary

Ethixbase360 is seeking a Product Owner to drive the translation of business needs into actionable product requirements across multiple platforms. You will work with Product Managers, UI/UX, Development, AI & Data, Client Success, and Support to deliver high-quality product enhancements in an Agile environment.

The role focuses on collaborating with cross-functional teams, managing backlogs, and ensuring clear communication throughout the product lifecycle.

Qualifications

• Analytical mindset with strong problem breakdown skills.
• Excellent written and verbal communication for stakeholders.
• Collaborative approach across cross-functional teams.
• Familiarity with agile product development lifecycle and ceremonies.
• Curious and proactive about product capabilities and market trends.
• Attention to detail in turning user needs into actionable requirements.

Responsibilities

• Gather, document and validate business/user requirements with the Head of Product Ownership.
• Create epics, user stories, acceptance criteria and supporting docs for engineering teams.
• Participate in backlog refinement, sprint planning, stand-ups, reviews and retrospectives.
• Refine and maintain requirement artefacts aligned with product roadmap priorities.
• Collaborate with development to clarify requirements and remove blockers.
• Ensure traceability from discovery to delivery and release, with clear communication.

Skills

Analytical

Communication

Collaborative

Agile familiarity

Curiosity

Detail-oriented

Job description

Job Summary

As a Product Owner, you will play a key role within the Product & Technology organisation, supporting the Head of Product Ownership to define, validate and communicate product development requirements for multiple products and platforms. Grounded in a deep understanding of business needs, user pain points, and the Ethixbase360 solution ecosystem, you will help translate problems into clear, actionable requirements that drive value for clients and internal stakeholders. Working in an agile environment, you will partner closely with Product Managers, UI/UX, Development, AI & Data, Client Success, Support and other cross-functional teams to ensure delivery of high-quality, impactful product enhancements.

What you will do

Requirements Gathering & Analysis

• Work closely with the Head of Product Ownership to gather, document, and validate business and user requirements, ensuring clarity, completeness and alignment with the wider product strategy.


• Support creation of epics, user stories, acceptance criteria and supporting documentation for engineering teams.

Agile Product Development

• Participate in agile ceremonies including backlog refinement, sprint planning, stand-ups, reviews and retrospectives.


• Assist in backlog grooming by organising, refining and maintaining requirement artefacts in line with product roadmap priorities.


• Collaborate with development to clarify requirements, answer questions and remove blockers.

Stakeholder Engagement

• Partner with Client Success, Solutions, Sales, and SMEs to collect feedback, validate requirements and understand client impacts.


• Ensure requirement traceability from discovery through delivery and release, providing clear communication throughout the process.


• Support internal teams with pre-release and post-release enablement (e.g., release notes, FAQs, walkthroughs).

User-Centric Problem Solving

• Analyse workflows and user journeys across the Ethixbase360 ecosystem to identify optimisation opportunities.


• Assist in usability testing and validation of delivered features to confirm alignment with business and user needs.

Documentation & Quality

• Produce clear, structured documentation including requirement specifications, diagrams, workflows and product notes.


• Support quality assurance by reviewing test cases and validating functionality during UAT.


• Support release notes and user documentation to ensure end users get the most out of their experience with easy to understand reference material.

Who you are

• Be a holder of valid documents with permission to work in the Philippines / Malaysia


• Business level (C1/C2) English, spoken and written


• Analytical and detail-oriented — able to break down complex problems and translate them into structured requirements.


• User-focused — passionate about understanding user needs and advocating for solutions that meaningfully improve user experience.


• Collaborative — comfortable working across functions and building strong relationships with stakeholders.


• Curious and proactive — eager to learn about product and feature capabilities, market trends, and client challenges.


• Comfortable in agile environments — familiar with agile principles and willing to iterate quickly with engineering teams.


• Strong communicator — capable of producing clear documentation and confidently articulating requirements.


• Organised and structured — able to manage multiple priorities, maintain tidy backlogs and provide consistent follow-through.


• Have 4-6 years’ experience working as a PO or equivalent function within a agile, ideally SaaS environment.


• A background knowledge in compliance, due diligence or a related field would be well regarded.


• Experience in delivering AI embedded product development would be well regarded.

What else do you need to know

This role sits within the Product Team, reporting directly to the Head of Product Ownership who is UK based. The role will work alongside cross-functional teams based across the Philippines, Malaysia, United Kingdom, Singapore, United States and other locations. The role will require the ability to align working hours with the UK until 12pm GMT.

This job description does not provide all the duties and responsibilities for this role. It is expected the role holder will undertake duties as needed and directed by the manager and the company.

We provide competitive compensation and a professional atmosphere. This is a collaborative and inclusive work environment where individuals strong on aptitude and positive attitude will have opportunities to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

We are an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [e-mail] for assistance.

Please visit our website to learn more: https://ethixbase360.com/

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