Product Owner

CXS Analytics; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

CXS Analytics is seeking an experienced Product Manager/Owner to lead a B2B SaaS backlog, prioritize features by business value, and craft clear user stories with acceptance criteria. You will ensure backlog readiness and balance features with tech debt while collaborating with cross-functional teams in a fast-paced environment.

You will translate customer feedback into product improvements, coordinate releases, and maintain Confluence documentation.

Qualifications

• 5+ years in Product Management or Product Ownership.
• Proven success delivering complex enterprise SaaS implementations.
• Strong track record with Agile/Scrum methodologies.
• Excellent communication with technical and business stakeholders.

Responsibilities

• Own and maintain the B2B product backlog in Jira.
• Prioritize features based on business value, customer impact, and strategic alignment.
• Write clear user stories with detailed acceptance criteria.
• Ensure backlog is groomed and sprint-ready at least 2 sprints ahead.
• Balance new features, technical debt, and bug fixes in backlog.
• Participate in sprint planning with Engineering Manager.
• Provide clear requirements and answer development team questions.
• Coordinate with Design for design specifications.
• Review delivered features and accept/reject based on acceptance criteria.
• Collaborate with Product Consultants to gather customers requirements.
• Translate customer feedback into actionable product improvements.
• Communicate product roadmap and release plans to stakeholders.
• Support Sales and Customer Success with product information.
• Coordinate release planning and communication.
• Maintain product documentation in Confluence.
• Create release notes and feature announcements.
• Support UAT coordination with Product Consultants.

Skills

Product management

Product ownership

Agile / Scrum

Communication

Stakeholder management

Tools

Jira

Confluence

Job description

• Own and maintain the B2B product backlog in Jira
• Prioritize features based on business value, customer impact, and strategic alignment
• Write clear user stories with detailed acceptance criteria
• Ensure backlog is groomed and sprint-ready at least 2 sprints ahead
• Balance new features, technical debt, and bug fixes in backlog

2. Sprint Planning & Development Handoff

• Participate in sprint planning with Engineering Manager
• Provide clear requirements and answer development team questions
• Coordinate with Manager, Product Design for design specifications
• Review delivered features and accept/reject based on acceptance criteria
• Collaborate with Product Consultants to gather customers requirements
• Translate customer feedback into actionable product improvements
• Communicate product roadmap and release plans to stakeholders
• Support Sales and Customer Success with product information
• Participate in Product & Technology (P&T) Committee

4. Release & Documentation

• Coordinate release planning and communication
• Maintain product documentation in Confluence
• Create release notes and feature announcements
• Support UAT coordination with Product Consultants (I-03 interface support)

What Makes You a Great Fit

• 5+ years of experience in Product Management or Product Ownership
• Proven success in delivering complex enterprise SaaS implementations
• Strong track record of delivering products using Agile/Scrum methodologies
• Strategic thinker with the ability to balance operational excellence and client advocacy
• Expert proficiency in Jira for backlog management and sprint planning
• Excellent communication skills with both technical and business stakeholders
• Strong understanding of software development processes and technical concepts
• Experience in SaaS Talent/HR technology preferred; B2G experience is an added advantage