Product Operations Senior Engineer

Dell; Penang; On-site; MYR 180,000 - 240,000; Full time

Job summary

Dell Technologies in Penang seeks a Product Operations Senior Engineer to plan builds, author configuration documents, and manage ECOs for release into production.

You will analyze failures, drive corrective actions, and contribute to automation and documentation standards as part of the Product Operations Engineering team.

The role emphasizes collaboration with hardware, software, and test teams to ensure stable migrations between environments and robust release processes.

Qualifications

• 5+ years of related engineering experience.
• Experience with ECOs, baselines, and release procedures.
• Strong problem-solving and corrective-action skills.
• Accurate documentation and evidence tracking.
• Excellent communication and teamwork.

Responsibilities

• Plan builds and author configuration documents.
• Run failure analysis and corrective actions.
• Manage ECOs and release evidence.
• Contribute to test readiness and documentation standards.

Skills

5+ years experience

ECOs and release procedures

Issue analysis and corrective actions

Documentation and evidence tracking

Communication and teamwork

Education

Bachelor’s degree in Engineering or related field

Job description

Product Operations Senior Engineer

When Dell Technologies launches new game-changing products into the global market, Product Operations Engineering has a vital role to play. The team coordinates all the operational activities that enable products to be introduced and sustained successfully. It’s about making sure there is consistency between production and test environments. It’s about ensuring hardware, software and networking changes are migrated into the production environment in a stable and controlled way. And it’s about creating build processes, coordinating product builds for release into production and setting up configuration specifications for releases.

What you’ll achieve:

As a Senior Engineer, you will plan and execute builds, author configuration documents, and manage ECOs. You will analyze failures, drive corrective actions, and improve test readiness. You will contribute to automation and documentation standards.

Join us to do the best work of your career and make a profound social impact as a Senior Engineer on our Product Operations Engineering team.

RESPONSIBILITIES

You will:

• Plan builds and author configuration documents.
• Run failure analysis and corrective actions.
• Manage ECOs and release evidence.
• Contribute to test readiness and documentation standards.

QUALIFICATIONS

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 5+ years of related experience.
• Experience with ECOs, configuration baselines, and release procedures.
• Ability to analyze issues and implement corrective actions.
• Accuracy in documentation and evidence tracking.
• Effective communication and teamwork.

Desirable Requirements

• Bachelor’s degree in Engineering or related field.
• Exposure to statistical quality tools (e.g., Pareto, control charts).