Product Manager (Technology)

Zuellig Pharma; Malaysia; On-site; MYR 120,000 - 190,000; Full time

Job summary

Zuellig Pharma is seeking a Product Associate/Manager within Group Technology—EDS in Malaysia to drive data, BI and AI product initiatives across business units. You will translate needs into product roadmaps, manage end-to-end lifecycles, and own backlogs with Jira/Confluence.

You will collaborate with Engineering, Data leads and external partners, applying Looker/PowerBI and cloud AI concepts (Vertex AI, Gemini) to deliver measurable ROI.

Qualifications

• Bachelor's degree in business, computer science, information systems, analytics or related field.
• 3+ years in product management, business analysis or technology consulting (Associate level).
• 5+ years with strong product ownership experience (Manager level) in relevant industries.
• Proven Agile/Scrum experience; CSPO certification preferred.
• Hands-on with Jira/Confluence; familiarity with Looker and PowerBI.
• Understanding of data architectures, SQL and BI tooling.

Responsibilities

• Translate business challenges into actionable product definitions and roadmaps.
• Lead end-to-end product lifecycle from concept to adoption and impact.
• Define data/BI/AI requirements and prioritize features.
• Collaborate with Engineering and Data leads for viability and delivery.
• Own backlogs, user stories, acceptance criteria, and releases.
• Coordinate with vendors and partners to align deliveries with specs.

Skills

Product ownership

Stakeholder management

Agile/Scrum

Data storytelling

SQL

BI tools

Cloud AI basics

CSPO Certification

Education

Bachelor's degree in relevant field

Tools

Jira

Confluence

Looker

Power BI

BigQuery

Vertex AI

Gemini

Job description

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Join our dynamic team where innovation and care converge in a culture that values continuous learning, diversity and transformative career development. Underpinned by THRIVE with Zuellig Pharma, our commitment to transforming the way we grow, care and succeed together as one organization, we are dedicated to helping our people make a meaningful impact in healthcare.

Location: Malaysia

Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.

The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Purpose of the Role:

The candidate will be joining Zuellig Pharma’s Group Technology as a Product Associate/Manager within the E-Commerce and Data Services (EDS) team. Operating as a strategic internal service provider, our team partners with business units to define, design, and deliver advanced data, BI, and AI products that solve critical commercial and distribution challenges. Our primary technology and data ecosystem is built on Google Cloud Platform (Vertex AI, Gemini, BigQuery), Looker, and PowerBI.

What You’ll Do:

Consultative Product Discovery & Stakeholder Management

• Business-to-Product Translation: Act as the primary product liaison for core commercial business units, digital commerce squads, and regional enabling functions. Deeply understand their business challenges (e.g., market access, supply chain efficiency, customer engagement) and translate them into actionable product definitions, user personas, and feature roadmaps.
• Discovery & Roadmap Scoping: Facilitate collaborative discovery workshops to gather requirements, assess commercial viability, map user journeys, and build robust business cases for new data, BI, and AI initiative deployments.

Product Lifecycle Leadership

• App & Data Productization: Manage the end-to-end product lifecycle—from initial concept to user adoption ensuring they provide intuitive, scalable, and value-driven insights for operational and regional leadership.
• AI Feature/Agentic Solutions: Drive the product roadmap, functional specifications, and user experience definition for Generative AI applications, specifically utilizing Google Cloud’s Vertex AI and Gemini ecosystems.
• Scoping & Validation: Guide the scoping and validation of rapid Proof of Concepts (POCs) and Minimum Viable Products (MVPs) to prove technical feasibility, validate user experience, and track business ROI before committing resources to full production scaling.

Internal Cross-Functional Agile Orchestration

• Technical Footprint Alignment: Partner closely with Engineering & Data Leads to ensure product roadmaps align with technical viability, security protocols, and system architecture.
• Backlog Management for Engineering: Formulate and manage clear product backlogs, user stories, and acceptance criteria for Engineering teams to ensure timely deployments
• Operational Readiness: Coordinate with the Technical Operations team during release planning to ensure standard monitoring, transition-to-support protocols, and operational handovers are completed seamlessly.
• Product Ownership: Drive end-to-end sprint planning, sprint reviews, and agile ceremonies as the definitive Product Owner, maintaining momentum throughout the entire software and data development lifecycle.
• Vendor Alignment & Delivery Governance: Act as the primary product owner when collaborating with external vendors and integration partners, managing their delivery sprints against product specifications, timelines, and business requirements.

Product Compliance & Data Governance Productization

• Regulatory Alignment: Ensure all digital and data products adhere to strict data governance frameworks, data quality standards, security baselines, and healthcare industry regulations.
• Standardized Product Tracking: Ensure BI products developed on Looker/PowerBI accurately map complex distribution pathways, enabling automated compliance tracking, real-time product auditing, and auditable data governance frameworks.

What will make you successful:

Must-Have:

• Undergraduate degree in Business Admin, Computer Science, Information Systems, Business Analytics, or relevant field.
• Professional Experience:
  • For Associate level: Minimum of 3+ years of experience in product management, business analysis, or technology consulting.
  • For Manager level: Minimum of 5+ years of experience, with a significant track record of product ownership, ideally within or serving the pharmaceutical, healthcare, or B2B e-commerce industry.
• Proven experience operating as a Product Owner or Product Manager in an Agile/Scrum environment, with hands-on proficiency in managing product backlogs and release cycles via Jira and Confluence. CSPO Certification is preferred
• Familiarity with data architectures, SQL, and enterprise BI platforms (Looker and PowerBI), enabling you to confidently translate complex data requirements into business-friendly reporting designs.
• AI Product Familiarity: Conceptual understanding of modern cloud ecosystems (such as GCP, BigQuery) and machine learning capabilities. Familiarity with AI/ML concepts (e.g., Gemini, Vertex AI) is highly desired to effectively shape product features. Familiarity with LLM productization paradigms (e.g., prompt engineering, Retrieval-Augmented Generation (RAG), and agentic workflows) to easily collaborate with AI developers and build business use cases.

Advantage to Have:

• Familiarity with quality management, reporting standards, and compliance frameworks within highly regulated business environments.
• Strong technical empathy, with the capability to easily understand technical complexities and collaborate constructively with Engineers and Data specialists.
• Exceptional interpersonal and storytelling skills, with a proven ability to manage complex stakeholder relations, present product visions clearly to business leaders, and translate requirements into precise specs for engineering teams.

What we offer:

• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
• We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
• As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
• Our Total Rewards program is designed to support your overall well-being in every aspect.

Zuellig Pharma promotes an inclusive, fair workplace by ensuring equitable employment and compensation based on merit, regardless of background.