- Own the worker and employer journeys end to end: onboarding, job discovery, booking, QR attendance, ratings, payout and profile.
- Design for inclusion as a first-class constraint - low literacy, older users, accessibility for persons with disabilities, bilingual Bahasa Malaysia and English, low bandwidth and low-specification devices.
- Design the trust surfaces: how a reliability score is explained, how a worker appeals an automated decision, and how ratings are presented honestly rather than flatteringly.
Design system and delivery
- Build and maintain a component library and design tokens that map directly onto the engineering stack, so that what is designed in Figma is what gets built in React.
- Deliver developer-ready specifications covering states, edge cases, error and empty states, and responsive behaviour.
Research and validation
- Run lightweight usability testing with real workers and real employers every cycle and feed findings into the roadmap with the Product Owner.
- Prototype quickly and kill weak ideas before they reach engineering.
Brand expression
- Work with Marketing to express the brand consistently inside the product, not only in campaigns.
MINIMUM ESSENTIAL QUALIFICATIONS
Education
- Degree or diploma in Design, Human-Computer Interaction, Interaction Design or a related field - or a portfolio strong enough to make the question irrelevant.
Work Experience
- 2 to 4 years of product design experience, with a portfolio of shipped mobile and web products rather than concept work.
- Evidence of designing for non-expert or underserved users, not solely for polished B2B software audiences.
- Demonstrated use of AI design and prototyping tooling within a production workflow.
- Has worked directly and iteratively with engineers, including handling handoff and implementation review.
TECHNICAL COMPETENCIES
Craft and tooling
- Figma to a professional standard: components, variants, auto-layout, variables and tokens, prototyping and developer handoff.
- AI design tooling for generation, variation and asset production at volume.
- Familiarity with AI prototyping platforms such as Lovable, and with Cursor or Claude Cowork for turning a design into a testable prototype without waiting on engineering.
Systems and implementation awareness
- Design systems: construction, documentation and governance over time.
- Working understanding of React, React Native and Tailwind CSS - enough to design in components rather than in pictures, and to know what is cheap and what is expensive to build.
- Interaction design and information architecture; native mobile patterns for both iOS and Android.
Research and accessibility
- Usability testing methods - able to run, moderate and synthesise a session without a dedicated researcher.
- Accessibility standards (WCAG 2.1 AA) and their practical application on mobile.
Context
- Bilingual design sensibility across Bahasa Malaysia and English, including copy-length and legibility implications.
TOOLS & WORKING ENVIRONMENT
- Design: Figma (components, variables, prototyping, dev mode), FigJam.
- AI tooling: Claude Cowork, Lovable, Cursor and equivalent generative design and prototyping tools.
- Implementation context: React, React Native, Tailwind CSS, Next.js.
- Delivery: Jira, Git-based design handoff, shared component library with engineering.