Premium Auto Upgrades & Client Experience Specialist

Private Advertiser; Petaling Jaya; On-site; MYR 61,000 - 100,000; Full time

Job summary

Private Advertiser in Petaling Jaya near a 4S store seeks an After-Sales Specialist to maximize revenue after vehicle sales by recommending premium upgrades such as starlight headliners and ambient lighting.

Responsibilities include presenting products, building quotations, coordinating installations, and maintaining client relations to drive repeat business. The ideal candidate has automotive sales or luxury retail upsell experience and strong communication skills.

Qualifications

• Experience in automotive sales or aftermarket accessories.
• Passion for vehicle customization and knowledge of trends.
• Excellent communication, presentation, and closing skills.
• Able to work independently and as part of a team.
• Experience as 4S sales consultant or tint shop upgrade work preferred.

Responsibilities

• Consult with clients after initial sales to identify customization goals.
• Present and demonstrate aftermarket products and accessories.
• Build accurate quotations, close upsells, and coordinate installation schedules.
• Maintain long-term customer relationships to drive repeat business.
• Stay updated on automotive trends and product offerings.
• Coordinate with in-store sales consultants to guide accessories sales.
• Achieve sales targets and boost store performance.

Job description

Private Advertiser in Petaling Jaya near a 4S store seeks an After-Sales Specialist to maximize revenue after vehicle sales by recommending premium upgrades such as starlight headliners and ambient lighting.

Responsibilities include presenting products, building quotations, coordinating installations, and maintaining client relations to drive repeat business. The ideal candidate has automotive sales or luxury retail upsell experience and strong communication skills.