Premier Financial Guide, Klang Valley

HSBC; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading global financial institution in Kuala Lumpur is seeking a Premier Financial Guide to provide exceptional financial guidance to Premier customers. In this full-time role, you will engage with customers to understand their unique financial needs, provide tailored solutions, and educate them on a wide range of banking products. The ideal candidate has a passion for helping customers achieve financial success, alongside strong interpersonal and communication skills. This position offers competitive salary and comprehensive benefits.

Benefits

Competitive salary and performance-based bonuses

Comprehensive healthcare and insurance benefits

Opportunities for career development and growth

Ongoing training and development programs

Supportive work environment

Qualifications

• Minimum 2 years of experience in a customer-facing role within banking or financial services.
• Strong interpersonal and communication skills.
• Ability to build rapport with customers.

Responsibilities

• Engage with Premier customers to understand their financial needs.
• Provide tailored financial solutions and recommendations.
• Educate customers on HSBC's products and services.

Skills

Customer engagement

Financial solutions expertise

Communication skills

Interpersonal skills

Teamwork

Job description

Become a Premier Financial Guide at HSBC Amanah Malaysia Berhad in Kuala Lumpur. In this full-time position, you will be responsible for providing exceptional financial guidance and support to our Premier customers, helping them achieve their financial goals.

What you'll be doing

• Proactively engage with Premier customers to understand their unique financial needs and goals
• Provide tailored financial solutions and recommendations that align with the customer's priorities
• Educate customers on HSBC Amanah's comprehensive range of products and services
• Assist customers with account openings, transactions, and ongoing account management
• Collaborate with internal teams to deliver a seamless and personalised customer experience
• Maintain a strong understanding of the banking industry, regulations, and market trends
• Contribute to the growth and development of the Premier customer segment

What we're looking for

• Minimum 2 years of experience in a customer-facing role within the banking or financial services industry
• Strong interpersonal and communication skills, with the ability to build rapport and trust with customers
• Excellent product knowledge and the ability to provide tailored financial solutions
• Proficiency in Bahasa Malaysia and English, both written and spoken
• A passion for helping customers achieve their financial goals
• A team player with a strong work ethic and a commitment to delivering exceptional customer service

What we offer

• Competitive salary and performance-based bonuses
• Comprehensive healthcare and insurance benefits
• Opportunities for career development and growth
• Ongoing training and development programs
• A supportive and collaborative work environment

About us

HSBC Amanah Malaysia Berhad is the Islamic banking subsidiary of HSBC Bank Malaysia Berhad, a leading global financial institution. We are dedicated to providing our customers with innovative and Shariah-compliant financial solutions. As a Premier Financial Guide, you will be part of a dynamic team that is committed to helping our customers achieve their financial aspirations.

Apply now to become a Premier Financial Guide at HSBC Amanah Malaysia Berhad in Kuala Lumpur.