Premier Centre Manager

OCBC company; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits

Community initiatives

Industry-leading development

Equal opportunity

Fair employment

Culture of growth

Job summary

OCBC Bank in Malaysia seeks a Branch Manager to lead a branch team, delivering exceptional customer experiences and driving business growth. You will develop and implement strategies to boost sales, deepen relationships, and strengthen market presence.

You will build strong relationships with customers and partners, analyze market trends, and ensure risk management and regulatory compliance while coaching staff for high performance. A collaborative, innovative culture supports community growth.

Qualifications

• Degree in Business, Finance, or a related field.
• At least 5 years of banking or related industry experience.
• Proven leadership and management skills with sales and operations experience.
• Excellent communication and interpersonal abilities.
• Strong business acumen and knowledge of financial markets and products.
• Collaborative and innovative approach to customer service.

Responsibilities

• Lead and manage branch staff with coaching and development.
• Develop and implement business strategies to drive sales growth and market share.
• Build and maintain relationships with customers, partners, and community leaders.
• Analyze market trends and customer data to identify opportunities.
• Manage risk and ensure regulatory compliance and internal policies.

Skills

Leadership

Communication

Interpersonal skills

Relationship building

People development

Education

Bachelor's degree in Business/Finance or related field

Job description

WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.

Branch Management

Why Join As a Branch Manager at OCBC, you'll be at the forefront of delivering exceptional customer experiences and driving business growth. You'll lead a team of dedicated professionals, fostering a culture of collaboration and innovation. With a focus on building long-term relationships and providing tailored financial solutions, you'll make a real difference in the lives of our customers.

How you succeed

To excel in this role, you'll need to balance business acumen with people skills. You'll drive sales growth, manage risk, and optimize operational efficiency. By staying attuned to market trends and customer needs, you'll identify opportunities to innovate and improve our services. Your ability to motivate and develop your team will be crucial in achieving our goals.

What you do

• Lead and manage a team of branch staff, providing coaching and development opportunities to enhance their skills and performance
• Develop and implement business strategies to drive sales growth, improve customer satisfaction, and increase market share
• Build and maintain relationships with key stakeholders, including customers, partners, and community leaders
• Analyze market trends and customer data to identify opportunities for growth and improvement
• Manage risk and ensure compliance with regulatory requirements and internal policies

Who you are

• A degree in Business, Finance, or a related field, with at least 5 years of experience in banking or a related industry
• Proven leadership and management skills, with experience in driving sales growth and improving operational efficiency
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders
• Strong business acumen, with a deep understanding of financial markets and products
• A collaborative and innovative approach, with a focus on delivering exceptional customer experiences

Who we are

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Equal opportunity.
• Fair employment.
• Selection based on ability and fit with our culture and values.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Let’s build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in our community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.