Premier Centre Manager

OCBC; Kuala Lumpur; Sur place; MYR 180 000 - 240 000; Plein temps

Avantages offerts par ce poste

Competitive base salary

Flexible benefits

Learning & development

Equal opportunity

Community initiatives

Résumé du poste

OCBC Bank Malaysia is seeking a Branch Manager to lead a busy team and deliver exceptional customer experiences while growing the branch's business. You will coach staff, implement strategies to boost sales, manage relationships with customers, partners, and the community, and ensure compliance with regulatory standards.

The ideal candidate has a degree in Business or Finance, at least five years in banking, strong leadership and communication skills, and a collaborative, innovative approach to

Qualifications

• Degree in Business or Finance, with at least 5 years in banking or related industry.
• Proven leadership and management skills, with experience in driving sales growth and improving operational efficiency.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
• Strong business acumen with deep understanding of financial markets and products.
• Collaborative and innovative approach, focused on delivering exceptional customer experiences.

Responsabilités

• Lead and manage a team of branch staff, providing coaching and development opportunities to enhance skills and performance.
• Develop and implement business strategies to drive sales growth, improve customer satisfaction, and increase market share.
• Build and maintain relationships with key stakeholders, including customers, partners, and community leaders.
• Analyze market trends and customer data to identify opportunities for growth and improvement.
• Manage risk and ensure compliance with regulatory requirements and internal policies.

Connaissances

Leadership

Sales growth

Customer service

Communication

Business acumen

Collaboration

Formation

Bachelor's degree in Business/Finance

Outils

CRM systems

Description du poste

WHO WE ARE:

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.

Branch Management

Why Join

As a Branch Manager at OCBC, you'll be at the forefront of delivering exceptional customer experiences and driving business growth. You'll lead a team of dedicated professionals, fostering a culture of collaboration and innovation. With a focus on building long-term relationships and providing tailored financial solutions, you'll make a real difference in the lives of our customers.

How you succeed

To excel in this role, you'll need to balance business acumen with people skills. You'll drive sales growth, manage risk, and optimize operational efficiency. By staying attuned to market trends and customer needs, you'll identify opportunities to innovate and improve our services. Your ability to motivate and develop your team will be crucial in achieving our goals.

What you do

• Lead and manage a team of branch staff, providing coaching and development opportunities to enhance their skills and performance
• Develop and implement business strategies to drive sales growth, improve customer satisfaction, and increase market share
• Build and maintain relationships with key stakeholders, including customers, partners, and community leaders
• Analyze market trends and customer data to identify opportunities for growth and improvement
• Manage risk and ensure compliance with regulatory requirements and internal policies

Who you are

• A degree in Business, Finance, or a related field, with at least 5 years of experience in banking or a related industry
• Proven leadership and management skills, with experience in driving sales growth and improving operational efficiency
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders
• Strong business acumen, with a deep understanding of financial markets and products
• A collaborative and innovative approach, with a focus on delivering exceptional customer experiences

Who we are

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Equal opportunity.
• Fair employment.
• Selection based on ability and fit with our culture and values.

Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.